Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,296
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
86%of customers recommend this product.
(
3,450 out of
3,989)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Fabulous for iced coffee brews!
on September 10, 2026
Posted by: Belinda
from Plano, TX
[This review was collected as part of a promotion.] I LOVE this latest version of the Vertuo Next - the added feature that let's you brew for iced coffee is the best! Condensed brew, so when you pour over ice, you don't end up with super-diluted iced coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
WONDERFUL
on September 9, 2026
Posted by: KendallH
I love my Nespresso machine! It’s such a step up from the Keurig. The pods are more expensive but the quality is worth it. They’re always running deals for free sleeves with purchase too so keep an eye out for those.
Would recommend if you’re considering
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect coffee
on September 9, 2026
Posted by: YasmineM
The vertuoplus deluxe from nespresso makes a very good coffee , the foam is just perfect and they have a lot of choices for the coffee flavors .
The machine is very easy to clean , very safe and makes the coffee in one click!
Durable and the price is affordable
The machine is very easy to clean , very safe and makes the coffee in one click!
Durable and the price is affordable
Written by a customer while visiting influenster.com
Customer Rating
5
A new machine
on September 8, 2026
Posted by: Machine
from Austin Tx
[This review was collected as part of a promotion.] I bought a new machine & I like it so much & it works great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Speciality coffee at home
on September 8, 2026
Posted by: SophieD
As an iced coffee fanatic, and former barista I need this Nespresso in my life and I wish I would’ve bought it sooner. I got it for Christmas last year and I seriously could not rave about it more. My friends have it too, and we love making our iced coffees with these, barista approved.
Written by a customer while visiting influenster.com
Customer Rating
5
Best espresso/coffee machine ever!!
on September 8, 2026
Posted by: ShariS
I’ve had this espresso machine for over two years now, it is still my absolute favorite. It’s great. It makes coffee pods but then you can also do double shots or single shots of espresso…. Which makes it so easy to make custom iced coffees.!! Totally recommend. It’s not too big and bulky and I love the touch feature. It opens up automatically. It’s not very loud at all.
Written by a customer while visiting influenster.com
Customer Rating
1
Poor quality
on September 7, 2026
Posted by: Espresso4
from Harrisonburg, VA
I’ve been a Nespresso customer for over twenty years, first in Europe, then in the US. I’ve never had any issues with their machines; however, I bought the Vertuo Next and the quality is terrible. It leaks coffee everywhere and has ruined one stone countertop due to staining. The two older, original machines I still have work brilliantly and they’re over a decade old. So I’m returning to the original coffee line. It’s sad to see that Nespresso has made the original machines so much more expensive than the Vertuo. The original machines make far better espresso and these new plastic models are not worth the money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, September 8, 2026
Thank you for your review, though we're sorry to hear you're disappointed with the Vertuo Next, especially as a long-standing and loyal customer. We're here to help and stand behind our brand so invite you to contact us directly for assistance. Call 800.562.1465 when you're near your machine to troubleshoot, with repair or replacement service if needed. We look forward to restoring your confidence.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Way reliable and convenient!
on September 6, 2026
Posted by: JujuK
Coffee is very flavorful and nutty! It makes my morning so easy and I do r have to think about it! The variety of flavors it amazing! Worth every dollar and highly recommend
Written by a customer while visiting influenster.com