Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.5
(5,319 Reviews)
Rating breakdown 5,319 reviews
5 Stars
4,134
4 Stars
549
3 Stars
159
2 Stars
140
1 Star
337
87%of customers recommend this product.
(
3,263 out of
3,758)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
My favorite Covid purchase.
on March 5, 2022
Posted by: katies480
My favorite Covid purchase. I literally consume four shots of espresso per day. The espresso is delicious I don’t really drink their regular coffee. Also so convenient for barista type drinks and for making espresso martinis! (They have decaf espresso for after dinner drinks!)
Written by a customer while visiting influenster.com
Customer Rating
5
Ah-mazing
on March 5, 2022
Posted by: CK
from Wisconsin
Friends of ours had a Nespresso. Always loved having coffee at their place. Decided to buy our own and it is the best purchase! We love it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, March 7, 2022
Hi CK. Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!!
on March 5, 2022
Posted by: Heath1901
from High Desert, CA.
Super Happy!!! No longer have to waste money on buying amazing coffees.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 7, 2022
Hi Heath1901, Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine and Aeroccino Milk Frother. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine and Aeroccino Milk Frother, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
3
It’s fine and definitely
on March 5, 2022
Posted by: sleepingb2
It’s fine and definitely serves a purpose. I do like that you can send back the used pods for the grounds to be composed and the pods to be recycled. I’ve had these in some offices and it is a nice option but I wouldn’t on one at home.
Written by a customer while visiting influenster.com
Customer Rating
2
Not great. Waiting for this one to fail too
on March 6, 2022
Posted by: Suckered punch
from Oregon
Bought this to replace a machine that was only two years old. And this was a lesser model than what failed. Nespresso can't keep machines in stock and are unapologetic and quite rude on the phone.
Fool me twice???
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service , March 7, 2022
Hi. Thank you for your review. We are dismayed to learn the VertuoLine machine did not meet your expectations. We recommend running a priming cycle through your machine once a week your machine to assist with keeping the taste, texture, body and aroma in each brew. If you need assistance with your VertuoLine machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love this maker. One
on March 6, 2022
Posted by: jmacome
Love this maker. One button is great and love the creama it makes too. The down side is they don’t have refillable capsules. Hope they do at some point. Or at least give you some kind of discount if you do the recycling they have.
Written by a customer while visiting influenster.com
Customer Rating
5
This coffee machine too
on March 7, 2022
Posted by: kathleend2000
This coffee machine too beyond amazing. Coffee comes out like it’s store made. Great mixed with chocolate syrup or caramel
Written by a customer while visiting influenster.com
Customer Rating
5
I was so happy
on March 8, 2022
Posted by: justiceinfluencer
I was so happy when I got this as a gift. I’m a true coffee lover and this machine right here didn’t let me down. It can also make a great latte.
Written by a customer while visiting influenster.com