Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,037 Reviews)
Rating breakdown 8,037 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
Made me into a coffee addict!
on February 12, 2026
Posted by: frontporchapproved_4035
[This review was collected as part of a promotion.] This espresso maker has turned me into a coffee addict! It not only looks sleek and slim, but the functionality, durability, set up, and clean up are incredibly easy as well. A big plus- it is slim so does not take up a lot of space on your counter as well.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Ice coffee lovers
on February 12, 2026
Posted by: zahra0919_2240
[This review was collected as part of a promotion.] The small, compact design is perfect for limited counter space and makes a great addition to any office. I love this Nespresso machine for iced coffee it comes out perfect every time. The only downside is that the pods can be pricey, but every flavor tastes amazing and has never disappointed. It’s worth every drop of espresso, especially compared to more complicated, bulky bean machines. This is a must have for any home or office.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!!
on February 12, 2026
Posted by: caraicle_3317
[This review was collected as part of a promotion.] I love how easy it is to use! It fits perfectly under my cabinets so I have easy access to it. The coffee comes out so delicious and smooth. 10/10 would absolutely recommend to anyone who loves a good coffee
Written by a customer while visiting Nespresso USA
Customer Rating
4
Gourmet coffee with versatile options
on February 12, 2026
Posted by: shivu94_9557
[This review was collected as part of a promotion.] I’ve always wanted to own a Nespresso but hated that size and brew options were limited. I was so excited to try this since you can brew multiple sizes and styles!
I love that it’s easy to use because you press one button and it automatically brews that size, versus needing to pick between options. You’d have to keep track of the pods but there’s less guesswork for sure. Coffees so far taste like Nespresso quality which is nice.
I love that it’s easy to use because you press one button and it automatically brews that size, versus needing to pick between options. You’d have to keep track of the pods but there’s less guesswork for sure. Coffees so far taste like Nespresso quality which is nice.
I only gave the machine 4 of 5 stars because the quality is a bit questionable. The drip tray feels a bit flimsy, and the lever to open and close is really tough. I’m worried that you have to use so much force that it can easily break or even tip to the side. I wish the opening mechanism was designed more efficiently.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso maker for fast tasty drinks
on February 12, 2026
Posted by: jasonc94_1357
[This review was collected as part of a promotion.] This makes amazing coffee and espresso drinks. I am very happy with this Nespresso machine. It makes perfect espressos it was very easy to set up and use. It only takes about a minute or so to make a drink and the coffee pods eject when the top opens and are collected in a side compartment which cuts down on clutter. The water compartment lasts a long time, I made four drinks from a single water bottle using the small and medium sized cups. It is a bit loud, but not nearly as loud as a standard espresso machine. The app is useful and makes it easy to customize the settings of such as how much water is used. The espresso drinks have a nice crema and the drinks are very tasty.
I’ll be using this regularly and highly recommend it.
I’ll be using this regularly and highly recommend it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love this amazing machine!
on February 12, 2026
Posted by: patswalee_6117
[This review was collected as part of a promotion.] I am blown away by how much I love this machine! Unboxing it and setting it up was very easy. The packaging was designed very intelligently and gave a great first impression.
The operation is easy too. Open the machine, plop your capsule in, close it, lock it, and push the button! The included platform can move heights, which ensures no splashing during the brewing process and convenience when making different types of coffee. I personally love that when you go to replace the capsule, the machine automatically pulls the old one up and puts it into the used bin, which is easily removed and dumped after filling up.
The machine isn’t whisper quiet but it doesn’t need to be in my opinion. When you factor in the quality of the Nespresso line of coffees and the ease of making these drinks at home, the value and convenience are simply amazing. Where this machine shines is the the single serving capacity.
I’ll definitely be trying other Nespresso machines in the future, but this one is going right in my office area!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Comfortable to use, easy setup, and great coffee w
on February 12, 2026
Posted by: rushdir_3990
[This review was collected as part of a promotion.] I’ve been using the Nespresso Vertuo Next in white and it’s quickly become my favorite part of the morning. Setup was so easy I barely had time to mess it up. It fits nicely on the counter without taking up much space, and the ergonomic design makes everything feel intuitive — the lid, button, and cup placement all feel natural and easy to use. The one-button operation is perfect for mornings when my brain isn’t fully awake yet. Every cup comes out smooth with a rich crema, and the machine feels sturdy and well made. Great coffee with minimal effort, which is exactly what I need.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Very user friendly but not hot enough
on February 12, 2026
Posted by: bfin_3350
[This review was collected as part of a promotion.] I was a little underwhelmed by this coffee maker. It’s a lot louder than I expected and the coffee was not very hot - I had to microwave it after putting my cream in. But as far as being user friendly, the Vertuo Next is really easy to use. The instructions are super simple and it’s easy to maintain. The size of the machine is just right for an average persons countertop. For the price and the ease of having a cup of coffee at the press of a button I would still recommend.
Response from Nespresso USABy Kendall, Customer Service, February 13, 2026
Thank you for your honest review. Nespresso machines are designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. We recommend preheating your cup to keep the coffee hotter longer. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have and see what can be done to make your Nespresso experience better.
Written by a customer while visiting Nespresso USA