Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,037 Reviews)
Rating breakdown 8,037 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Slightly Confusing For New User, Great Yummy Taste
on February 15, 2026
Posted by: ShancyL
[This review was collected as part of a promotion.] This was my first time using a Nespresso Machine. I gave it a 4 star because the instructions given were confusing. I thought I had to use an app to make a cup of coffee. I had to YouTube how to use it. Other than that mishap, the taste is good and high quality for sure. The design is clean and sleek. I also like how the empty pod automatically goes to trash after using.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Super fancy
on February 15, 2026
Posted by: JaleehaG
[This review was collected as part of a promotion.] So after reviewing a ton of videos, I’m still a little bit confused on how this device work. However, I am super excited to try it and based off of the reviews, it seems as though it will be an experience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on February 15, 2026
Posted by: RashidaM
[This review was collected as part of a promotion.] I typically make espresso but honestly it’s some days I don’t feel like dialing in or doing my full ritual I was trying instant coffee but it all taste kind of burnt to me I absolutely love this for easy coffee that actually does taste nice I drink a lot of lattes and this is perfect for me
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Taste
on February 15, 2026
Posted by: FrankE
[This review was collected as part of a promotion.] The Nespresso Vertuo has been a pleasant addition to our morning coffee routine. However, after the initial cleaning, I immediately noticed how loud it is—significantly louder than the average coffee maker. Keep this in mind when reading this review.
While the packaging was well-designed, it arrived slightly dusty. The included instructions were a major drawback, as they relied solely on images without accompanying text, making them hard to follow. Specifically, the steps for "pressing the button" lacked clear indicators for whether a quick press or a sustained hold was required.
Although this is my first product from the brand, I was impressed by the machine's ability to read the pods' codes to determine the coffee type. I only prepared two 7-ounce cups, and both were excellent. The unexpected layer of froth added a touch of class. The coffee temperature is good, but for those who prefer their drink to stay hot, I recommend using a mug or cup with a lid, as a regular ceramic cup didn't retain the heat for long.
Overall, it's nice to have an alternative to standard drip coffee occasionally. However, I don't see myself using it daily, and I'd likely reserve counter space for it only on weekends.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works great!
on February 15, 2026
Posted by: DianaM
[This review was collected as part of a promotion.] I just received this viirtuo next and I love it! It is very easy to use and comes with an assortment of capsules.
My coffee is very creamy and delicious!
My coffee is very creamy and delicious!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Fun but not practical
on February 15, 2026
Posted by: DenniseC
[This review was collected as part of a promotion.] I really want to love this Nespresso but I would not have bought one for myself. It is easy to use, I like the compact size and how the pods automatically go into the pod storage slot. The machine is loud and the coffee is not hot. That’s fine for a true espresso but when you make a regular cup of coffee and add cream the drink is barely warm and the pods are expensive. At least with other coffeemakers of this type you can get a replace refillable pod but the nespresso requires special pods.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso
on February 15, 2026
Posted by: KevinS
[This review was collected as part of a promotion.] I absolutely love my Nespresso. It’s quick and easy to set up and use. Just add water and the capsule you want to use, and watch as your morning joe is made within a minute. I love how slim the Vertuo Next is, it easily fits anywhere on my counter without taking up much space.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such a beautiful machine
on February 15, 2026
Posted by: JennaL
[This review was collected as part of a promotion.] This machine is elite and makes such yummy coffee and espresso drinks! It was easy to set up and use and fits nicely on my kitchen. I can’t wait to entertain and make espresso martinis either it as well!
Written by a customer while visiting Nespresso USA