Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,037 Reviews)
Rating breakdown 8,037 reviews
5 Stars
6,305
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product.
(
3,456 out of
3,995)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
3
Thank you next
on February 16, 2026
Posted by: SammT
[This review was collected as part of a promotion.] I do love this machine. However there are a few things I don’t like about it. It is a rather loud machine compared to others I have. Another thing I’m finding is I can’t use a normal size mug in the mug holder because when it is vibrating to make the coffee it slides the mug off. If all love to have more room for the coffee to drip into the mug and be able to have room to put this in a travel thermos. Overall the coffee taste is extremely smooth and I do love the taste I just wish more room was given to dispense the coffee.
Response from Nespresso USABy Chloe H., Customer Service, February 17, 2026
Thank you for your review, Sam. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please call us directly at, 800-562-1465, we'll be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect shot every time !
on February 16, 2026
Posted by: CynthiaA
[This review was collected as part of a promotion.] I love it! It’s super easy to use and it’s quick, it’s perfect for a person like myself that has a cup of coffee everyday, the shot of espresso isn’t to hot that it melts all the ice, it does froth up a little at the end but it’s fine. Super simple, I just have to pick a pod place it in the machine and in seconds it’s ready to go, it’s definitely worth buying
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great stylish Coffee/Espresso Maker
on February 16, 2026
Posted by: AmyD
[This review was collected as part of a promotion.] This coffee/espresso maker is so stylish. Looks beautiful in my kitchen. Very easy to use, I downloaded the app and it helped me run the initial rinse cycle. It doesn’t take up much space in my counter, it’s very slim. I like that the pods are metal instead of plastic. The coffee has been delicious and the espresso has good crema!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup of coffee
on February 16, 2026
Posted by: MildredT
[This review was collected as part of a promotion.] Nespresso Verto coffee maker have become a staple in my morning routine. I use it everyday without any problems just pick the coffee flavor you want for that day fill the well with water and wait for it to heat up. The setup is so quick and easy and the coffee is perfection.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth function
on February 16, 2026
Posted by: BriannaE
[This review was collected as part of a promotion.] Verturo next is sleek, lightweight, brews hot espresso fast, smooth function, modern design, great temp control overall. I really love this product and have been using it every morning.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on February 16, 2026
Posted by: ErinE
[This review was collected as part of a promotion.] Thank you, @influenster , for my Nespresso Vertuo machine! It's a nice change from my usual cup of black coffee. The machine is super easy to set up and is pretty intuitive. The app has lots of video tutorials on use and maintenance of the machine. It came with lots of different options of espresso pods as well.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great espresso maker! Perfect
on February 16, 2026
Posted by: LisaB
[This review was collected as part of a promotion.] Absolutely perfect! I’ve never been an espresso drinker but this has changed my mind. Design is perfect easy to add water, it dispenses the used pod. Doesn’t take up too much cabinet space. Easy to clean and maintain. Not noisy at all. I’m an espresso drinker now!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Sleek
on February 16, 2026
Posted by: TabithaA
[This review was collected as part of a promotion.] I received this as a promotion I’m very familiar with Nespresso and owned 3 older models this model has WiFi capabilities. The setup was easier than prior models didn’t take long at all they now link videos in the directions for setup. This model heats up faster than prior models which is a plus. The feature to lock and unlock could be easier. That part is a bit clunky.. the over design is sleeker which takes up less space and more capacity. I left off 1 star because the coffee is not as hot as other models. When brewing the machine is louder than other models. That could improve
Written by a customer while visiting Nespresso USA