Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6 out of 5
4.6
(8,036 Reviews)
Open Ratings Snapshot
Rating breakdown 8,036 reviews
5 Stars
6,304
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
87%of customers recommend this product. 
(
3,455 out of 3,994
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5 out of 5
5
WOW!!!
on February 20, 2026
Posted by: AlyssaP
[This review was collected as part of a promotion.] The coffee maker i didnt know i needed; i will neverrrr be going back to anything else! The machine itself is so sleek and not clunky, and the ease of use; it was very simple! A simple lock and unlock feature to open it, put the coffee pod in, and one button to start it. Its so crazy i could tell the quality difference since the first use. The coffee comes out so nice and frothy!!! Thank you Nespresso for changing my morning routine for the better!!!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Brews with ease.
on February 20, 2026
Posted by: RachelP
[This review was collected as part of a promotion.] I received this product complementary for testing purposes. This machine is awesome! I love that I can easily blend both hot and iced coffee at home. There are so many fun varieties of coffee and I cannot wait to purchase and try them all. I love the dark gray color, it matches all my appliances. The machine is compact and fits nicely on my counter. It’s super easy to use. Just fill the water tank, select a pod, put it in, and let it warm up for 30 seconds. Once it is warmed up, it is good to go and you can brew it with ease. Once the machine is ready you push the button and it takes less than a minute to make your coffee. I have used it every day since I got it. I love it! Thank you Nespresso and Influenster for sending this over!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Quiet, smooth so easy to use
on February 20, 2026
Posted by: SarahW
[This review was collected as part of a promotion.] This Nepresso machine has been a great add up to my kitchen. It’s not noisy at all which I appreciate first thing in the morning. The espresso taste amazing every single time and to top it off the foam it makes is impressive for a home machine. Setup is super easy too I had it unboxed and brewing in minutes.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
It’s pretty great!
on February 20, 2026
Posted by: JoyS
[This review was collected as part of a promotion.] So beautiful! The pod system is really cute and i love how satisfying it is to use, as well as how simple it is. The maintenance is easy, the sizing is longer than i thought. Coffee tastes good.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
totally recommend
on February 20, 2026
Posted by: jacobA
[This review was collected as part of a promotion.] this is a great coffee machine. it makes cleaning so easy as you just put the pod in a go. i love the color and the size. it fits in perfect with my coffee bar. i love the heat and power of the machine also. it makes yummy coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Must have
on February 20, 2026
Posted by: VanessaD
[This review was collected as part of a promotion.] The best coffee maker ever ! Easy to clean ! Easy to part together ! The size is perfect not to little and definitely not big. Does take up a lot of space and most importantly it taste soooo good !
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Beware!
on February 20, 2026
Posted by: Ex Next Fan
LATCH MECHANISM IS A PROBLEM.
Beware, some swear by this machine but many (like me) inherited a weak latch design, that eventually gets sent back to the factory or becomes a new machine purchase. Consider the "UP" machine, latch design is eliminated, VOILA! problem solved.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, February 21, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love love
on February 20, 2026
Posted by: AlyssaV
[This review was collected as part of a promotion.] Love Nespresso!! The flavor is great from the pods, easy to use. Love how when you lift up the top portion after 1 pod use, it pushes that used pod back and into a bin ( you can open the bin from the side to dispose the pod). Overall such a great item 😍
(click to see the video)
Written by a customer while visiting Nespresso USA
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