Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.5
(5,050 Reviews)
Rating breakdown 5,050 reviews
5 Stars
3,918
4 Stars
511
3 Stars
148
2 Stars
138
1 Star
335
86%of customers recommend this product.
(
3,017 out of
3,504)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
5
A must-have for anyone who loves coffee
on April 9, 2025
Posted by: Jon S
from Washington D.C.
[This review was collected as part of a promotion.] I just moved back to the U.S. from Europe and was unable to bring my Nespresso machine with me. The Vertuo Next was one of my first purchases after landing! This is a great machine that supports so many sizes/types of coffee - all adjustable from the app. It’s a bit of an indulgence but worth it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Taste!
on February 5, 2022
Posted by: Erika
from New York, NY
I am very happy with my purchase, the machine & frother are amazing and the taste is delicious!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , February 7, 2022
Hi Erika, Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine and Frother bundle. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus Machine and Frother bundle, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great- stylish
on July 29, 2022
Posted by: kyler4583
from New york, New york
[This review was collected as part of a promotion.] I bought this a few weeks ago ,and it is really aesthetically pleasing and works great. I wish it had wifi connectivity, which is why I docked a star for it.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee
on January 19, 2023
Posted by: Nasma
from Frisco
[This review was collected as part of a promotion.] The coffee tastes great, especially with milk, but you need to keep ordering the capsules because they get used up quick
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In love!
on February 11, 2023
Posted by: Ali
from Newport Beach, ca
[This review was collected as part of a promotion.] We purchase a Nespresso machine and couldn’t be happier! Especially with the ability to do coffee and espresso in the same machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
vertuo capsules
on September 17, 2023
Posted by: Virgil
from Philadelphia,Pa.
I no longer have a Vertuo machine but I have 80 capsules in original ship box. what can I do with them?
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Birthday Bundle Gift
on September 18, 2023
Posted by: CoffeeIsMyLoveLanguage
from Chicago Suburbs
[This review was collected as part of a promotion.] After a year of drinking delicious Nespresso artisan level coffee when visiting us here at home, we just gifted our daughter her very own Nespresso (and frother and a bundle of various sleeves) for her home. She is “over the moon” excited to explore the different blends and boldness and create daily cups of smooth, flavor-filled creations. I loved the bundle price with the frother, the shipping was prompt, and all was carefully delivered to my door. I had a follow up question after delivery and customer service via chat feature was truly helpful.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving the functionality
on October 26, 2023
Posted by: Blake777
from Idaho springs, CO
[This review was collected as part of a promotion.] I really enjoy the aesthetic that this machine gives. I also really enjoy this week design in functionality of this message machine being able to create all different kinds of coffee is such a plus
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA