Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - White
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,296
4 Stars
923
3 Stars
276
2 Stars
171
1 Star
362
86%of customers recommend this product.
(
3,450 out of
3,989)
Customer Reviews for Nespresso - VertuoPlus by Breville - White
Customer Rating
4
Useful machine
on July 7, 2026
Posted by: CostaRica Fan
from Dallas TX
[This review was collected as part of a promotion.] I bought this a few weeks ago, and this machine is easy to operate and so far has not given me any issues with making coffee/espressos. I do with machine was capable of just giving hot water so I could turn my espresso shots into an Americano but that is only reason I rate this four stars and not five.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on July 7, 2026
Posted by: R
[This review was collected as part of a promotion.] Best coffee machine I’ve bought. I’ve had it for a couple weeks now and 5 stars.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice features
on July 6, 2026
Posted by: Marilyn
from Harrisburg oregon
[This review was collected as part of a promotion.] I love my new nespresso next. I also had a very helpful person that helped me with my old nespresso Pop machine that stopped working. He helped me by trouble shooting the problem.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Review
on July 6, 2026
Posted by: Charlie
from Carrollton, TX
[This review was collected as part of a promotion.] I'm glad Nespresso was able to replace my old unit. New one works great currently and no issues at the moment.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Its color is lovely and adorable, and its weight is wonderful.
on July 5, 2026
Posted by: Anonymous
I love its size, it's perfect, and best of all, its space and value are fantastic. You can use it anytime. I would love to buy it because I really need it.
Written by a customer while visiting influenster.com
Customer Rating
5
Great Upgrade/Replacement
on July 5, 2026
Posted by: HROD
from Miami Fl
[This review was collected as part of a promotion.] Needed to replace my 10+ year old machine. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
size
on July 5, 2026
Posted by: Val
I purchased it a few weeks, Looks OK, but came marked "Refurbished" with VERY bad taste, oily os cleaning solution. Cleaning did not help. Will try NEW machine
Written by a customer while visiting Nespresso USA
Customer Rating
1
The worst coffee machine ever!
on July 5, 2026
Posted by: Anton
from San Diego
This is the worst coffee machine I've had in years. 1. I never know why that red light is blinking almost every time I use that thing. 2. There is no way to use a taller cup - the machine is built that way, so I always need to lean the cap to get coffee running in it. 3. It is way too bulky for a single-cup machine with no other features. Avoid buying it - Nespresso did a very, very poor job building that thing.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, July 6, 2026
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA