Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
4
Quality Coffee
on January 15, 2024
Posted by: Ash
from South NJ
[This review was collected as part of a promotion.] If you enjoy drink coffee, without a doubt you will love it. latterly it took me one Espresso to fall in love with the brand.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loving the VertuoPlus
on January 16, 2024
Posted by: Nor
from Florida
[This review was collected as part of a promotion.] We bought the VertuoPlus month and half ago, we had the VertuoNext for about 4 years but it kept having electrical problems since day one. We love the features of VertuoPlus since day one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine!
on January 19, 2024
Posted by: Elfy
from Chicago
[This review was collected as part of a promotion.] I love this machine, the look is very edgy. I had a different one couple years ago but this one is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not recommend
on January 23, 2024
Posted by: Tama1
Bought this to brew the larger pods. Unfortunately, I could have saved a lot of money and just bought some Folgers. What is extra annoying is that a larger cup doesn't fit under it. I also didn't realize it wouldn't brew the espresso pods until after the 30 day window for return. Really unhappy with the purchase.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 24, 2024
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Chic and functional
on January 29, 2024
Posted by: dylrkan
from New York, NY
[This review was collected as part of a promotion.] My partner and I bought this cutie as part of our new year resolution to drink less coffee from outside and it really worked! We love the variety of ventura capsules and only wish there were more decaf options!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after six months
on February 2, 2024
Posted by: Mamie101
from San Antonio, TX
I used this maybe twice a week for less than six months and then it broke. Very, very disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, February 3, 2024
Thank you for your review. We are dismayed to learn you are experiencing issues with your Vertuo Next machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting. We offer repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us via our toll-free number 800-562-1465. Our machine experts will be delighted to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it
on February 3, 2024
Posted by: Rye
from Kenosha, WI
[This review was collected as part of a promotion.] Overall very pleased. Coffee is very tastey, the foamy crema on top is the best part! Easy to use machine and pods. I’ve had two pods (from the same sleeve) brew incorrectly by essentially coming out as hot water so I’m not sure what’s going on with that but other than that it’s been great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for an excellent price!
on February 11, 2024
Posted by: Annoploitan
from Annapolis, MD
Love this machine. So easy to make a larger cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA