Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,248 Reviews)
Rating breakdown 4,248 reviews
5 Stars
3,258
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
3
Good Machine
on February 26, 2023
Posted by: Nick5555
from Appleton, WI
[This review was collected as part of a promotion.] I have been using for a week. The press button sticks a bit. I called in and they recommended using it for a while to see if things improve.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looking good
on February 27, 2023
Posted by: alp
[This review was collected as part of a promotion.] Form following function beautifully, and it makes some great coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine is great!
on February 28, 2023
Posted by: KJS
I previously had a Vertuo machine with the retro design and replaced it with the Vertuo Plus Deluxe. I really liked the Vertuo machine, but I love the Vertuo Plus Deluxe. It is a more streamlined machine, when the water tank is positioned in the backthat takes up less kitchen counter space. The water tank is larger and the smaller used capsule canister is an adequate size. Lastly, the coffee is hotter than the coffee the original made. I plan on replacing it when the time comes with another Vertuo Plus Deluxe.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love my new Nespresso!!!
on March 3, 2023
Posted by: cmwolford
from Tampa, FL
[This review was collected as part of a promotion.] I bought this about a month ago and love it! I would brew coffee in a coffee pot or use instant coffee before and that stuff just does not compare to the coffee my Nespresso makes! It has also helped me break my terrible Starbucks habit as well… both me and my wallet are quite happy about that. I would recommend this product to anyone who is looking to ditch their boring coffee from the pot OR their expensive habit of coffee shops!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good but not great.
on March 4, 2023
Posted by: Hankf99
from Tucson
[This review was collected as part of a promotion.] I bought this unit a few weeks ago and while it makes great coffee that only issue I have with it is the coffee doesn't get hot enough.
I would recommend this to a friend!
Response from Nespresso USABy Kendall S, Customer Service , March 7, 2023
Thank you for your review, Hank. We are dismayed to learn the VertuoPlus has not met your expectations. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend. Quality is very important to us, so the coffee brews to its ideal temperature without burning. We recommend pre-heating your mug or cup before use and running the cleaning cycle before each use. If you ever need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each VertuoPlus machine comes with at a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best at-home espresso
on March 6, 2023
Posted by: Omel
from Miami, Florida
[This review was collected as part of a promotion.] My family recently got our Nespresso machine and to say it’s simple to use would be an understatement. Each pod creates a decadent, flavorful cup of espresso that pairs well with our Nespresso frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic coffee from a quiet machine!
on March 6, 2023
Posted by: JayD
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this about 2 months ago and its been great! Have had different espresso and coffees from it and the best part is it is so quiet!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase!
on March 9, 2023
Posted by: Pepperonnie
from Los Angeles, CA
[This review was collected as part of a promotion.] Purchased a month ago and loving this product! Helped a lot with saving time and $$$ with great quality espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA