Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(6,655 Reviews)
Rating breakdown 6,655 reviews
5 Stars
5,179
4 Stars
767
3 Stars
225
2 Stars
148
1 Star
336
86%of customers recommend this product.
(
3,170 out of
3,671)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
10/10
on February 13, 2026
Posted by: ANAS
[This review was collected as part of a promotion.] After two years of being in Usa, i taste good coffee! The brew technique and flavors is amazing. Machine is heavy and very good material made. Easy to figure out how to brew. Definitely will recommend to everyone
Written by a customer while visiting influenster.com
Customer Rating
5
Worthy upgrade
on February 13, 2026
Posted by: TinaM
[This review was collected as part of a promotion.] I recently upgraded to the Nespresso Vertuo Next. I kept the older model for years and the first thing that caught my eyes was the design. The look is much more stream line and modern. The older version was great but this one gives a clean refined look on the counter.
One of my favorite features is the hidden trash bin! I love that the used pods are completely our of sight. It looks neat. It is a small detail but makes such a huge difference.
I am not a huge fan of the smaller water tank, I find myself refilling it much more often. That is probably my only complaint.
Coffee is made daily in my home. I swear the coffee brews better and is stronger and much more potent. Even the smell while its brewing is more potent. I think I have an upgrade in machine and flavor!
The mug replacement is another thing I enjoy. It is much easier to move and feels intuitive. Whether using a small or large mug it is smoother. This is worth the upgrade.
Setup and clean up and overall experience is smoother and easier. The process moves faster to prepare as well.
Written by a customer while visiting influenster.com
Customer Rating
3
Either I got a lemon, or it just doesn't work easy
on February 13, 2026
Posted by: KendraT
[This review was collected as part of a promotion.] I wanted to love this Nespresso so badly! I was stoked when I received it from Influenster complimentary! Idk if we got a lemon or what but it just doesn't work right! You have to put the coffee in then lock it then try to start then unlock and lock again to start. This happens multiple times before you can get a cup of brew! I know how to work it and read all the directions even my fiance said it just didn't work right. I need to try one that actually works because if this is how they all are. It's not worth the price point at all!
Response from influenster.comBy Chloe H., Customer Service, February 14, 2026
Thank you for your review, Kendra. We're sorry to learn the Vertuo Next machine didn’t meet your expectations. All machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting influenster.com
Customer Rating
5
This is a must have machine
on February 13, 2026
Posted by: RonaldJ
[This review was collected as part of a promotion.] I think I’m in love with this new machine. Once. Recited it, I was amassed by the nice packaging and the simple setup process. The coffee tastes and smells amazing. Just a great as going to your favorite cafe, but cheaper by the cup. The espresso is top notch, and I love that I can change the amount of liquid for each pod size. This is great if you like your coffee stronger or espresso not as strong. The machine is a little noisy when it first starts up, but not bad at all. The app makes it easy, but can be done from machine also. The cleanings can also be done from app
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine
on February 13, 2026
Posted by: SoledadJ
[This review was collected as part of a promotion.] I recently got the Nespresso Vertuo Next machine, and I’m really impressed with it! It works great and has a sleek, fancy design that looks amazing in my kitchen. One of my favorite features is that the pods automatically eject after brewing, which makes cleanup super easy. The coffee it makes is absolutely delicious, rich, smooth, and café quality, all from the comfort of home. I definitely recommend it to anyone who loves good coffee and wants a convenient, stylish machine.
Written by a customer while visiting influenster.com
Customer Rating
5
Luxurious, Top-Notch Quality Performance and Taste
on February 13, 2026
Posted by: BrittanyT
[This review was collected as part of a promotion.] Expresso anyone? The Nespresso Vertuo Next will serve you up nicely! This machine is top-tier! The setup for this was simple and quick. The machine heats up fast, and fluid comes out smoothly. The brewing system on this machine is spectacular with its speedy process. It's amazing to see how fast expresso is produced once you press the start button. There are levels set on the machine so you can adjust the cup stand to the placement that best suits the height/size of your cup. It does make noise while it's heating up, but it's not bothersome. Expresso comes out hot and fresh. The taste is astonishing! The Vertuo Next produces pure and smooth flavored beverages that taste different than the average coffee.
Additionally, there's also an app available to download to help you set up the machine. The app provides information on how to use and set up your machine with videos of demonstrations. With the app, you're also given the opportunity to set your machine to the cup size you'll most likely use, so it will automatically dispense that selected amount each time. Overall, the Nespresso Vertuo Next machine is made of great quality and delivers top-notch beverages full of flavor that's beyond the ordinary cup of coffee. I'm truly impressed with its luxurious performance and the deliciousness it provides!
Additionally, there's also an app available to download to help you set up the machine. The app provides information on how to use and set up your machine with videos of demonstrations. With the app, you're also given the opportunity to set your machine to the cup size you'll most likely use, so it will automatically dispense that selected amount each time. Overall, the Nespresso Vertuo Next machine is made of great quality and delivers top-notch beverages full of flavor that's beyond the ordinary cup of coffee. I'm truly impressed with its luxurious performance and the deliciousness it provides!
Written by a customer while visiting influenster.com
Customer Rating
5
Overall, the Vertuo Next combines convenience, sty
on February 13, 2026
Posted by: EgliR
[This review was collected as part of a promotion.] Super easy to use just insert the capsule, close, and press one button. The machine reads the barcode and adjusts everything automatically. Perfect for busy morning. Sleek , modern design with solid, good quality materials. If feels sturdy but doesn’t take up much counter space. Very minimal and intuitive. One button does it all -no complicated settings or menus. The coffee comes out rich and aromatic with a beautiful, velvety crema . Different cup sizes make it easy to switch between espresso and a full mug. Always smooth and well balanced.
Size and weight will fit perfectly into any interior.
Size and weight will fit perfectly into any interior.
Written by a customer while visiting influenster.com
Customer Rating
5
Great coffee
on February 13, 2026
Posted by: KellyH
[This review was collected as part of a promotion.] I’d absolutely love my new Nespresso virtuoso machine. It’s amazing how different this brewed coffee compared to my Keurig machine. I received a complimentary capsules, which were a great variety of different flavors and option I definitely recommend if your coffee kind of sore. This machine is easy to set up easy to use, and doesn’t take up a lot of space. I also love my black and white color combination.
Written by a customer while visiting influenster.com