Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(6,604 Reviews)
Rating breakdown 6,604 reviews
5 Stars
5,139
4 Stars
759
3 Stars
223
2 Stars
148
1 Star
335
86%of customers recommend this product.
(
3,167 out of
3,667)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
More Great Coffee!!
on December 17, 2025
Posted by: Lotz2Do
from Metro Detroit
[This review was collected as part of a promotion.] So excited to have a new Vertuo Next for my office. On the days when I don't have time to make coffee or I need that afternoon jolt. This machine makes my office feel like home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Where to begin...
on December 17, 2025
Posted by: Anonymous
from Henderson, NV
[This review was collected as part of a promotion.] First, it's Nespresso, so it's yummy. Now if I am being completely critical. It's too loud. Way too loud. The Vertuo Plus is way quieter and essentially does the same thing without a few coffee size options. The Next is just too loud.
You need two hands to lock it on place where as the Plus is a tap on the bar.
The water tank is too small on the Next. The Plus is about 2x the size.
The Plus makes a better crema.... Way better.
If I had it to buy over again I would probably forgo the different size options on the Next and get another Plus. We moved the Plus up to the bedroom and we keep the Next in the kitchen. I don't want to hear that noise in the morning or anytime for that matter but it is what it is for now.
You need two hands to lock it on place where as the Plus is a tap on the bar.
The water tank is too small on the Next. The Plus is about 2x the size.
The Plus makes a better crema.... Way better.
If I had it to buy over again I would probably forgo the different size options on the Next and get another Plus. We moved the Plus up to the bedroom and we keep the Next in the kitchen. I don't want to hear that noise in the morning or anytime for that matter but it is what it is for now.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your honest review, Steve!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good coffee
on December 17, 2025
Posted by: JessG
[This review was collected as part of a promotion.] I’ve had it over 2 months now and love the coffee taste.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good machine
on December 17, 2025
Posted by: Good
from Philadelphia
[This review was collected as part of a promotion.] Good machine, water tank could be bigger, overall quality construction
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
on December 17, 2025
Posted by: bob42
from Fort Worth, TX
[This review was collected as part of a promotion.] The machine works well, when I try to close it, it has trouble sometimes. Otherwise its great
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee in a Jiffy
on December 17, 2025
Posted by: Wady
from Hayward, CA
[This review was collected as part of a promotion.] I love tgat i can brew hot or cold coffee in a jiffy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
I like the coffee and the convenience.
on December 17, 2025
Posted by: Natasha
from Olympia, WA
[This review was collected as part of a promotion.] It works fine, but right out the box the latch didn’t seem to work properly in the down/unlock position, slipping out of the notches and not staying down. Its my second Nespresso machine and the first one lasted about a year and a half (the warranty is 1 year) so I had to buy a new machine after many calls to customer care and time spent trying to fix it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee experience
on December 17, 2025
Posted by: Mia65
from New York, NY
[This review was collected as part of a promotion.] I bought this a few weeks ago for a gift but changed my mind and kept the machine for myself!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA