Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
3,240
4 Stars
426
3 Stars
118
2 Stars
124
1 Star
310
86%of customers recommend this product.
(
2,800 out of
3,256)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
Amazing
on October 19, 2024
Posted by: kaylap319
I love my vertuo machine! It just tastes better. Not noisy and easy to clean. I can make my coffee however I want and they have many different flavors!
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee ☕️
on October 20, 2024
Posted by: amandac16
Using the Nespresso VertuoPlus has made it a lot simpler. Making a cup of coffee is so much better than any other coffee maker. The taste is way better quality is unmatched it’s a little pricey for pods but well worth the money. The Nespresso machines are only good for hot coffee not iced coffee these machines are easy to clean as well.
Written by a customer while visiting influenster.com
Customer Rating
5
A favorite in my home!
on October 21, 2024
Posted by: delorbeg1
This has to be my number one appliance, my most loved and used. Cleaning is just so easy. The quality is pretty great and the design is so beautiful, blends in perfectly with the kitchen decor.
Written by a customer while visiting influenster.com
Customer Rating
5
Favorite item in the kitchen
on October 22, 2024
Posted by: vw003
We absolutely love our Nespresso, we’ve had it for four years now and can’t live without it. This is a really easy machine to use. It’s very self-explanatory. It looks sleek.
Written by a customer while visiting influenster.com
Customer Rating
3
Brew the perfect espresso or iced latte everytime
on October 25, 2024
Posted by: sillageprincess
I enjoy the machine but space wise it takes up a lot of counter. The tank is fixed unlike the PLUSDeluxe. easily brews and reads pods using smart technology for the perfect cup. Coffee doesn’t brew as hot as the plus. Would purchase again but would look into a different model.
Response from influenster.comBy Kena, Customer Service, October 26, 2024
Thank you for your review. We're sorry to hear that the Vertuo Next doesn't brew as hot as the VertuoPlus.
This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink.
We have some tips to help prepare a hotter beverage to increase your overall enjoyment:
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
• Clean the brew unit by following these steps: eject the capsule, close and lock the machine, and press the button 3 times rapidly. The cleaning process will take up to 5 minutes and will dispense water from the machine in stops and starts. We recommend doing this weekly for the best maintenance.
• Descale the machine. Scale build-up can interfere with proper heating and can also affect the taste and brew time of the coffee. We recommend descaling your machine every three months or 300 capsules, whichever comes first.
If you have followed all of these tips, and the coffee still does not seem hot enough, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink.
We have some tips to help prepare a hotter beverage to increase your overall enjoyment:
• Use hot water to preheat the cup to keep the coffee hotter longer.
• Make sure the size of cup you are using matches the size of the blend. A small espresso poured into a large mug, for example, will cool down very quickly.
• Clean the brew unit by following these steps: eject the capsule, close and lock the machine, and press the button 3 times rapidly. The cleaning process will take up to 5 minutes and will dispense water from the machine in stops and starts. We recommend doing this weekly for the best maintenance.
• Descale the machine. Scale build-up can interfere with proper heating and can also affect the taste and brew time of the coffee. We recommend descaling your machine every three months or 300 capsules, whichever comes first.
If you have followed all of these tips, and the coffee still does not seem hot enough, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on October 27, 2024
Posted by: stephyylizz
Great design, Easy to use, and delicious espresso. I love mine, it was a gift and I could not be more happy. I just wish more stores carried the pods.
Written by a customer while visiting influenster.com
Customer Rating
5
Compact, perfect brew, a little noisy
on October 28, 2024
Posted by: bbatres
This is my second Nespresso machine. I love how compact this one is, especially given how important utilization of my limited kitchen space is. This brews the perfect cup of coffee every time. As most reviews indicate, this is a noisier machine but totally worth the cup of coffee or shot of espresso at the end!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy Amazing Coffee!!
on November 3, 2024
Posted by: Anonymous
Easy morning coffee which is rick and flavorful. Easy to clean and maintain with app notifications to descale.
Main feature to know about the machine is that it can only be used by Vertuo pods which comes with a barcode that machine reads and brew accordingly. As compare to K-pods, only limited company sells Vertuo pods and can be expensive.
Written by a customer while visiting influenster.com