Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,219 Reviews)
Rating breakdown 4,219 reviews
5 Stars
3,240
4 Stars
426
3 Stars
118
2 Stars
124
1 Star
311
86%of customers recommend this product.
(
2,800 out of
3,256)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
Great machine!
on November 26, 2023
Posted by: Mimi
from New York, NY
[This review was collected as part of a promotion.] I finally upgraded from a old coffee machine from a different brand and the nespresso is amazing. I look forward to having my coffee in the morning. The taste is bold, smooth, and so flavorful. I love the milk frother as well. A great purchase and will be enjoying it for many years to come!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fabulous cup of coffee every time!
on November 28, 2023
Posted by: LisaB
from St Croix, USVI
[This review was collected as part of a promotion.] I've had a Nespresso machine for several years and each time my mother visits, she loves her cups of coffee. Each cup always has a nice froth to it. My brothers and I just bought a machine to surprise my mother for christmas.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Taste!
on November 28, 2023
Posted by: Sarah06
from Westerly, Rhode Island
[This review was collected as part of a promotion.] I got this machine two weeks ago as a present and love it! I had a Keurig and love how this new machine makes the coffee. It's not watered down, tastes like coffee, and is easy to use. I love how sleek it is, and it's much smaller than my previous machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Build your muscles.
on December 12, 2023
Posted by: Mike
from Northampton, MA
Makes coffee as it should but very hard to close lid and slide over locking device.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great!
on December 13, 2023
Posted by: Venegas
from Boston
[This review was collected as part of a promotion.] We bought this for our showroom and everyone has been loving it so far. Iced coffee or hot coffee, both are so easy to make and delicious as well. Would recommend
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT BUY
on December 14, 2023
Posted by: bballard16
from San Diego
Would not recommend. We have called Nespresso with issues with our coffee maker more than I can count. Our machine finally gave out on us right as our warranty expired so we are going with the original vertuo. Save your time and don't buy this model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason, Customer Service, December 15, 2023
We are disappointed to hear that there was an issue with your VertuoNext, and we will be sure to share this feedback with our product team. We hope you enjoy your new Vertuo machine, and should you ever need assistance, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love my new Nespresso Vertuo Plus
on December 16, 2023
Posted by: Ms Embry
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this one to replace another Vertuo machine I've had for years. It's sleek, takes up less room and brews delicious coffee quickly. I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
No. Please no. It’s not worth the hassle
on December 16, 2023
Posted by: audjan
from Texas
Absolutely NOT. You can see from the multiple comments that these are not built to last. Your only option is to send it back for 65 for repairs. Or buy a new one. I don’t want to spend any extra money if I don’t even know if it will work.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, December 18, 2023
Hi Audjan, thank you for your review. We are dismayed to learn that the Vertuo Next does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA