Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
3,240
4 Stars
426
3 Stars
118
2 Stars
124
1 Star
310
86%of customers recommend this product.
(
2,800 out of
3,256)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
Great features
on August 28, 2022
Posted by: Jcan2
from Laredo, TX
[This review was collected as part of a promotion.] I bought this a month ago and I’m so glad I did. The espressos are great. All the flavors are a bit strong but we’re fine with that. Wish they had a chart with the different intensity levels to easily refer to though.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine I’ve owned
on August 29, 2022
Posted by: Matt
from California
[This review was collected as part of a promotion.] I’ve bought by coffee and espresso machines for 20+ years and this is by far the best.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Exactly What I Was Hoping For!
on August 31, 2022
Posted by: teachncoffee
from California
[This review was collected as part of a promotion.] It took a real long time for me to pull the trigger… but after seeing how much money I spent and time I wasted going to the coffee shop every time I left for work, I finally decided to buy one. I spent a lot of time looking at all the Vertuo lines and I was between the Plus and the original. But after reading a lot of reviews and videos on YouTube… I just went with the Plus (In white!!!) and I LOVE it. Haven’t had an issue so far (it’s been a month). LOVE how DELICIOUS my coffee tastes. I’m an ice coffee lover, rain or shine, and the double espresso over ice is my go to. Can’t wait to try more flavors. I’m pretty obsessed with this purchase and so glad I finally did it! Haven’t been to a coffee shop or touch my other coffee cup machine since I got this beauty.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Won't work
on September 12, 2022
Posted by: GrdnStCharm
from USA
[This review was collected as part of a promotion.] My brand new machine made about 10 cups and now it won't work. It's loud and seems to go through the process of brewing and nothing comes out.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 13, 2022
Hello, and thank you for your review. We understand your frustration regarding your VertuoPlus machine not working, and we would like to offer our assistance. Please contact Nespresso at 800-562-1465. We are available 24 hours a day, 7 days a week. Additional troubleshooting assistance can be found on Nespresso.com/help for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth Every Penny!
on September 28, 2022
Posted by: Jacobjkj1
from Greenville SC
[This review was collected as part of a promotion.] I bought my machine a month ago, and it was by far the best decision I’ve ever made. Worth every penny! Best coffee ever.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful machine
on September 28, 2022
Posted by: Randy
from Texas
[This review was collected as part of a promotion.] Very easy to use and the coffee is delicious!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee/Easy to Use
on September 28, 2022
Posted by: mesdel
from Akron, Ohio
[This review was collected as part of a promotion.] Very happy with our purchase. The VertuoPlus Deluxe makes excellent coffee and is very easy to use. Fits very welll on counter, and I like that I have option to remove front piece to put a larger coffee tumbler underneath for brewing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love VertuoPlus
on October 8, 2022
Posted by: AKCA22
[This review was collected as part of a promotion.] This is my second VertuoPlus for my vacation cabin. Would have given 5 stars but when I received my second machine, the water dispenser had a thick coating inside the dispenser that I was/am unable to remove. Called the technician who saw the obvious thick coating by video and is supposed to send a replacement immediately. Unfortunately, according to notification, it has been delayed. Still no updates on when it will be sent after a week.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA