Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,218 Reviews)
Rating breakdown 4,218 reviews
5 Stars
3,240
4 Stars
426
3 Stars
118
2 Stars
124
1 Star
310
86%of customers recommend this product.
(
2,800 out of
3,256)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
Love everything about the machine & customer servi
on October 22, 2021
Posted by: Kslater
Love the customer service, just wish the boutique could offer the same as on line.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on November 6, 2021
Posted by: Ian
from SF Bay Area
We returned our Vertuo Next for this VertuoPlus, and what an upgrade! The automatic capsule/pod mechanism is a joy to use, and the large water tank is a welcome convenience as well. It’s even quieter to boot! We’ve only had the machine for four months, but we use it several times a day and it still works perfectly. 10/10
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The BEST machine ever!
on March 6, 2022
Posted by: k_lilac
from Denver, Colorado
I received the Vertuo Plus as a gift a month ago, and this has CHANGED my life! I love how the machine will 'smart read' the barcodes on the pods and will allocate the water accordingly. It can make espresso, double espresso, and 2 different coffee sizes! I have not bought coffee from a cafe once since getting the machine! I highly recommend for all coffee lovers!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, March 7, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My gift of the VertuoPlus was very unexpected.
on April 4, 2022
Posted by: Sflo
from Loganville, GA
So far I have sampled 2. They were so delicious. I am ordering more pods. I didn't know there was another type of maker than the K-cups. I would highly recommend this! This was a VERY unexpected gift. It was given to me by the best couple. I hope they enjoy their first new home. <3
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Speed and easy
on April 24, 2022
Posted by: Barb
from VanDyne WI
When I work I don't have to settle for poor work coffee quality. One cup of Nespresso is complete satisfaction!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Upgrade!
on May 23, 2022
Posted by: stardazedsoul
from Spring Hill, TN
I bought this a week ago and I've been loving the switch from a Keurig! It's easy to use and easy to clean and I LOVE the recycling pod component! This was a great first step towards upgrading our coffee machine and can't recommend it enough!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine has awesome features
on July 22, 2022
Posted by: Sandy
from California
[This review was collected as part of a promotion.] I love how this machine makes espresso better than Starbucks it’s delicious espresso and saves me money$
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Sandy. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
My second Vertuo , not as good as the previous.
on August 15, 2022
Posted by: Sufi
from Montane
[This review was collected as part of a promotion.] Approximately three and a half years ago I purchased my first Verto Plus. Loved it !
Until it stopped spinning several months ago.
So I ordered another one, exactly the same. But it does not work as nearly as well. Much, much louder, coffee doesn’t have the nice froth on top when I use my refillable pod. Previous machine did. AND is not always super hot.
Probably won’t purchase again.
Until it stopped spinning several months ago.
So I ordered another one, exactly the same. But it does not work as nearly as well. Much, much louder, coffee doesn’t have the nice froth on top when I use my refillable pod. Previous machine did. AND is not always super hot.
Probably won’t purchase again.
Written by a customer while visiting Nespresso USA