Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,222 Reviews)
Rating breakdown 4,222 reviews
5 Stars
3,243
4 Stars
426
3 Stars
118
2 Stars
124
1 Star
311
86%of customers recommend this product.
(
2,801 out of
3,257)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
Such awesome coffee!
on February 4, 2023
Posted by: KristyA
from San Diego
[This review was collected as part of a promotion.] I’m a new Nespresso owner and I love ordering new flavors to see which ones will be a favorite. So far I have too many to narrow down. They are all so smooth and delightful in their own way Best purchase I’ve made in a long time !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes delicious espressos
on February 5, 2023
Posted by: kayb95
After trying this out at a friends house I had to buy my own. It’s very simple to use and makes absolutely amazing espressos, comparable/if not better than most coffee shops. The only downside is the noise the machine makes, it’s much louder than any other coffee maker I’ve tried while brewing. However, overall a great product!
Response from influenster.comBy Savoeurn D., Customer Service, February 8, 2023
Thank you for your review. We're thrilled to learn you are enjoying your Pixie machine. However, we understand the operating noise coming from your machine is not to your satisfaction, and we're happy to provide some tips to help alleviate your machine issue. It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• The machine should be stable, with rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Sitting your machine on top of a rubber mat or folded kitchen towel will help eliminate the noise.
For best maintenance for your machine, we recommend to always eject the used capsule after every use and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
The Pixie comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you and enjoy your Nespresso moments!
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• The machine should be stable, with rubber feet on the bottom. If any rubber feet are missing it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop. Sitting your machine on top of a rubber mat or folded kitchen towel will help eliminate the noise.
For best maintenance for your machine, we recommend to always eject the used capsule after every use and descale your machine every three months. All removable spare parts, including the water tank, should be washed by hand at least once a week.
The Pixie comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you and enjoy your Nespresso moments!
Written by a customer while visiting influenster.com
Customer Rating
5
Life Changer
on February 5, 2023
Posted by: RSL11
from Orlando, FL
[This review was collected as part of a promotion.] I bought the Vertuo 3 months ago and i have been loving it since. I love the machine so much that i ended up buying one for my mom and sister in law. I have a cup every morning and its just as good if not better than anything you can buy in the stores at a fraction of the price.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever made.
on February 5, 2023
Posted by: Roy
from Union city, California
I got this as a birthday gift and now it's like I feel I'm drinking to best coffee in the world. I'm so hooked on this machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee taste
on February 5, 2023
Posted by: ChrisTX79
from Godley TX
[This review was collected as part of a promotion.] My wife had been wanting to purchase a Nespresso and I finally gave in. Let me tell you that I was so impressed with the taste of the coffee. I highly recommend buying one if love coffee you will not be disappointed. I just wished I would had bought one way earlier
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee!
on February 5, 2023
Posted by: Edbob7031
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought this machine a month ago and it works wonders! The espresso has this light caramel flavor from the crema, and it doesn't taste burnt! I use the vertuo plus to make lattes and Americans!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious espresso at push of button
on February 5, 2023
Posted by: Chadkelzoe
from Vacaville,ca
[This review was collected as part of a promotion.] We bought the Nespresso Vertuo plus about a month ago and so happy we did. We have enjoyed delicious espresso drinks right at home. It’s save us money already..we have not been stopping at our favorite local coffee shop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loved it so much bought two
on February 6, 2023
Posted by: Heidi
from Massachusetts
[This review was collected as part of a promotion.] I purchased this for my son at Christmas he loves it. I then purchased one for myself, I too love it. I now have a relatively new coffee machine ready to be given to clarity
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA