Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Silver
Average customer rating
4.5
(4,247 Reviews)
Rating breakdown 4,247 reviews
5 Stars
3,257
4 Stars
432
3 Stars
118
2 Stars
124
1 Star
316
86%of customers recommend this product.
(
2,805 out of
3,265)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Silver
Customer Rating
5
My Old Friend
on June 9, 2025
Posted by: Alangr7
from Southern Indiana
I honestly don’t understand the negative reviews. I’ve had my red VertuoPlus machine for 9 years (same machine) and have never had an issue with it. Oh maybe the tank leaked small amount of water once or twice which I quickly solved with little effort. It was basically a bad seal around the little O ring at the base so I disconnected the tank and reconnected it which stopped the leak. Another time I had to reconnect a couple times. No problem considering the satisfaction I get from my little machine. I did buy a backup about 5 years ago when they were considerably cheaper just in case something happened to “Little Red” but my original machine is still going strong. I love it !🥰
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee at the touch of a button.
on June 18, 2025
Posted by: DinSeattle
from Seattle, WA
[This review was collected as part of a promotion.] I bought my machine memorial Day weekend and have loved it since. The coffee quality is great, and the ability to have whatever type of coffee I'm in the mood for (mug, espresso, etc...) out of one machine makes my mornings easier.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing update!
on July 14, 2025
Posted by: Karri
from Midland Tx
[This review was collected as part of a promotion.] I just upgraded my machine so that I could use the 12 oz pods. The coffee is excellent. Much more bold than a keurig like coffe should be.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Vibration Noise
on August 19, 2025
Posted by: Fish
from Sacramento, CA
I love the machine and the coffee. What I don't like is the vibrating noise it makes brewing the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on August 21, 2025
Posted by: Jeremy
from Tampa Florida
Made my first cup of espresso, delicious flavor. It's very easy to set up and use. It only took about 2 minutes to set up, including running a cycle. This is done to wash out anything from the manufacturer's process. Also, setting up Bluetooth was easy, so I could program my perfect cup through your app.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
can't go wrong
on September 13, 2025
Posted by: coffee lover
from largo, florida
I really love this machine, can't find anything bad to say about it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Not Hot enough
on October 18, 2025
Posted by: hunter
from california
This Nespresso machine make great coffee, but i agree with the other reviews that the coffee does not brew hot. I have to heat my coffee up after brewing. Other then that great Machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Awful machine
on September 22, 2025
Posted by: Stacey
Died within 7 months, tried descaling twice, it still won't work.
Response from Nespresso USABy Antonia, Customer Relations, September 22, 2025
Thank you for your review, Stacey. We stand behind our brand and every Nespresso machine is covered under at least a one-year warranty. Please call 800.562.1465 and a Machine Expert will be pleased to troubleshoot over the phone with repair or replacement options, if needed.
Written by a customer while visiting Nespresso USA