Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(5,047 Reviews)
Rating breakdown 5,047 reviews
5 Stars
3,915
4 Stars
511
3 Stars
148
2 Stars
138
1 Star
335
86%of customers recommend this product.
(
3,015 out of
3,502)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Fave coffee!
on August 14, 2023
Posted by: Krod
from Tampa, fl
[This review was collected as part of a promotion.] I got this machine from a friend a few months ago and my life has never been the same. I love it so much and the coffee is so yummy that I’ve made two other people already buy their own as well and no regrets so far! You will never ever want any other coffee, I promise you!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new upgrade is amazing!
on August 14, 2023
Posted by: Jake
from Shoreline Wa
[This review was collected as part of a promotion.] After my first nespresso died (purchased 5-6 yrs ago) I didn’t hesitate to buy another. I am not disappointed’
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee, great machine!
on August 14, 2023
Posted by: Chris P
from Chicago
[This review was collected as part of a promotion.] Being new to the Nespresso community I took a chance on this machine and I love it! It is a little hard to lock the top that’s why one less star was given.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
BEST coffee! BEST espresso!!!
on August 14, 2023
Posted by: Bethie
from Valencia, CA
[This review was collected as part of a promotion.] Bought this a few weeks ago after my Starbucks closed down. BEST decision I ever made! Love that I have the choice between coffee and espresso. I can make a carafe of coffee with this machine. So many options!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great choices and consistently tasty
on August 14, 2023
Posted by: Mccannister
from Kansas
[This review was collected as part of a promotion.] I love nespresso so much I bought one for work, one for home and another for my family (so I can have it there when I visit)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine, Great coffee.
on August 15, 2023
Posted by: Morning Joe
from Huntsville AL
We bought our original Vertuo machine around 2015 and it is still making great coffee. The simplicity of use is wonderful.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Great coffee, the connected tech maybe not so much
on August 16, 2023
Posted by: riller
from Philadelphia
Poor product review, great company. I am a tech guy at heart so I was interested in the App integration and other technical features. The machine was replaced twice because it stopped being able to process the pods and would just flash error codes. Nespresso sent the replacements out very quickly with no angst on my part.
After the second one, they allowed me to switch to the non-connected model Evolou which has not given me a single problem since I got it over a year ago.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A., Customer Service, August 19, 2023
Thanks for your review, Riller. We’re dismayed that you’ve experienced issues with your Vertuo Next machine. We’re pleased your machine issues were addressed by one of our machine experts, who replaced your machine with an Evoluo machine model. We recommend the first-time use steps once a week, as part of your machine maintenance. This flushes water through your machine to rinse away any coffee granule buildup from the head of your machine. We also recommend descaling your machine every 3 months or every 300 capsules, whichever comes first. Should you have any machine issues, please reach out to us via our toll-free number 800-562-1465 or via live chat from our website. Please continue to enjoy your Nespresso coffee ritual with your Evoluo machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Customer Service & Choice of Coffees
on August 16, 2023
Posted by: Vince
from Ponte Vedra, FL
[This review was collected as part of a promotion.] Customer service is great at helping troubleshoot any issues that may arise with Vertuo Next. And a great selection of coffee choices to choose from. I especially like the Stormino 7.7 oz pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA