Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(4,830 Reviews)
Rating breakdown 4,830 reviews
5 Stars
3,758
4 Stars
476
3 Stars
140
2 Stars
131
1 Star
325
86%of customers recommend this product.
(
2,977 out of
3,450)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Great taste
on June 26, 2023
Posted by: Aj245
from Weatherford texas
[This review was collected as part of a promotion.] Bought two weeks ago and regret nothing! Best homemade coffee I’ve had
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Not Complicated, Easy to use
on July 2, 2023
Posted by: Eviegirl
from Prescott AZ
[This review was collected as part of a promotion.] This is the second Vertuo Plus I’ve purchased.
Love it. My son originally recommended buying Nespresso, plus we love the different coffees to try.
Love it. My son originally recommended buying Nespresso, plus we love the different coffees to try.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe style coffee: tasty and convenient!
on July 16, 2023
Posted by: Meg from DC
from Washington DC
[This review was collected as part of a promotion.] Waking up in the morning is no longer a chore--I look forward to my Nespresso coffee! The VertuoPlus Deluxe looks great in my kitchen, and I love the moveable water reservoir.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent features! Love it
on August 4, 2023
Posted by: Boyet
from Gaithersburg, Maryland
[This review was collected as part of a promotion.] I bought a month ago and I enjoy the coffee every single day
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Descaling
on August 6, 2023
Posted by: Hughes
from Odon, IN
I love my machine and the coffee that comes out, however, every time I go to descale it per instructions, I have to call because the light on top is still green and orange.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, August 7, 2023
Thank you for your review. We share your disappointment that you've experienced issue with the descaling alert. We feel confident we can help resolve this issue with prompt and comprehensive troubleshooting assistance by phone. The VertuoPlus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
1
GET A DIFFERENT MODEL - Great coffee and support
on August 7, 2023
Posted by: dorene14
from Haines, Alaska
I bought this 2 years ago and in the span on 2 years I have gone through 2 of these machines. I was very thorough with maintenance and descaling, but each of them ended in technical errors. I WOULD NOT recommend this machine. I would highly recommend the VertuoNext. I have had that machine for a year and have had zero problems. I love nespresso but this machine is a costly disappointment. However, the warranty on all machines are great. They have replaced my replacement with a brand new and nicer model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, August 9, 2023
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love 5oz n XL capsules, machine wks great!!!!
on August 9, 2023
Posted by: Anita in Peachtree City
from Peachtree City, GA
Been with Nespresso 20 years and have purchased and loved six machines since the D300 that we started with to the Romeo, two pixies, a vertuo plus and now this vertuo next. We've experienced excellent quality with every machine seemingly lasting forever. While this machine is not the easiest to use as it takes a bit of effort and two hands to open and close, etc. it is my favorite. That it brews 6 capsule sizes of delicious coffee, with the 5oz, and the two XL sizes being our faves, makes this an amazing coffee maker. I love to brew the 18oz XL capsules into pretty little pitchers for my husband and myself to both enjoy multiple smaller cups. As with other previous models purchased, the vertuo next has worked well out of the box with zero operating issues. I highly recommend this machine. PLEASE COME OUT WITH A HIGHER CAPACITY PROTHER THAT IS EASIER TO CLEAN as a complement to the XL brewers and capsules
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Machine
on August 10, 2023
Posted by: EspressoPod
from Chaleston,SC
[This review was collected as part of a promotion.] After using the same machine since 2014, I purchased a new Vertuo Plus machine and I love it. It is quiet and takes up less space on my counter, plus the coffee is delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA