Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6 out of 5
4.6
(8,026 Reviews)
Open Ratings Snapshot
Rating breakdown 8,026 reviews
5 Stars
6,298
4 Stars
923
3 Stars
276
2 Stars
169
1 Star
360
87%of customers recommend this product. 
(
3,450 out of 3,985
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
3 out of 5
3
It makes good strong
on March 21, 2022
Posted by: michellef219
It makes good strong coffee. The amounts of espresso/coffee brewed are spot on. I just don’t actually love it like I thought I would. I get annoyed that I have to push the button several times and I still don’t know IF it will brew my coffee or not. It is pretty pricey. I could live without it
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Beautiful and makes amazing coffee
on March 20, 2022
Posted by: Nichole C
from Oak Harbor, WA
I bought this to replace my Vertuo Next, which lasted about a year. I loved the coffee and saw this model was prettier, with better reviews as far as how long it will last. Hoping for a few years, love this machine. It is fairly quiet and fast.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great coffee.
on March 20, 2022
Posted by: DbReggie
from Denver
Coffee selection is amazing and the brewing system is quick and convenient.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
An excellent, quick, and
on March 19, 2022
Posted by: js71
An excellent, quick, and easy cup of coffee! Also great for days I want a latte. I don’t love having to order the pods but it seems to be the cheapest option. I would love to see more organic options for these pods as well.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
VertuoPlus
on March 19, 2022
Posted by: Nayjokat
from New York
I am thrilled with my VertuoPlus nepresso machine. It makes a great cup of coffee and there are a variety of pods to choose from. I would love if nepresso had more choices of a flavored decaf pod. Other than not, I have no complaints.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Fresh Coffee
on March 19, 2022
Posted by: Doeluvsbuck
from Centralia IL
After visiting our daughter who had a Nespresso, I just Had to get one! I love having a fresh cup of coffee each and every day, and picking a flavor I love!!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Serivce, March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great Nespresso Machine!
on March 19, 2022
Posted by: wdnmdrn
from Boston, MA
This is our 4th Nespresso Machine and it’s the best! We love the sleek clean look. I love that it is quick pre-heating and of course consistently producing great tasting coffee!! The only reason why I did give it a 5 star rating is because the area where you put your coffee mugs does not accommodate larger/wider mugs. The first time we used it our larger coffee mug shifted forward due to the vibration from the machine and spilled the coffee unto the counter. We have since removed the “cup support” and so far have been working with no spillage. Overall though we love, love this Nespresso Machine but hope that on their next design would consider increasing the surface area for larger coffee mugs.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine Machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Truly incredible
on March 19, 2022
Posted by: LatteLover
from Buffalo NY
I loved heading to my local coffee shop until their baristas started being inconsistent with the quality of the latte. So thankful to have consistently delicious espresso every morning without having to leave my home. I also love that the cups can be recycled! That sealed the deal for me. Thank you!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , March 21, 2022
Hi LatteLover. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Spare parts are not covered under warranty and can be purchased via our toll-free number as well. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
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