Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(7,819 Reviews)
Rating breakdown 7,819 reviews
5 Stars
6,122
4 Stars
908
3 Stars
271
2 Stars
165
1 Star
353
87%of customers recommend this product.
(
3,388 out of
3,914)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
2
Not my cup of coffee
on February 24, 2026
Posted by: MarinaR
[This review was collected as part of a promotion.] I really wanted to love this machine, I truly did, I tried so hard to, but I don’t even like it. Will it be replacing my tried and true coffee machine? Not a chance, no. It’s easy to use, it’s easy to set up, it comes with a QR code to scan to get the user manual or watch a video for set up.
I liked that it has a used coffee pod collector and you can just drop the used pods right from the machine. I just don’t like the coffee it makes. It’s too strong, and there’s no real way to customize how strong you want your coffee. Even my partner, who drinks black coffee, did not like it and would not finish a cup when made from the Nespresso. He’d have to dilute it and still didn’t like it. The coffee comes out hot, the perfect temperature, but just not drinkable for my tastes.
Makes a cup of coffee quickly and easily. It’s very simple to use. Does what it’s supposed to do, but I don’t like the lack of customization when it comes to making a cup of coffee.
Response from influenster.comBy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
I think I’m in Love…
on February 24, 2026
Posted by: AlysonF
[This review was collected as part of a promotion.] Just pop in a capsule, press the button and within moments you will have a consistently delicious cup of coffee. Espresso lovers and just plain coffee drinkers will be pleased with this machine as it reliably delivers a tasty cup every time. The euro-eject feature for the capsules is very cool. The appearance of the machine is sleek, and it doesn’t take up much counter space which is a huge plus.
Written by a customer while visiting influenster.com
Customer Rating
5
Awesome!
on February 24, 2026
Posted by: ShelbyY
[This review was collected as part of a promotion.] This has quickly become my husband and I’s newest obsession! It was super easy to set up, not too big or heavy and I had no issues running the first initial “cleaning”. The coffee comes out perfect every time, it is such a smart machine to know what temperature and size each pod is. I love being able to have a quick cup in the morning and sometimes after I get home from work too! The only downside is the noise it makes, it scared me the first time I used it and I thought I had done something wrong.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect Espresso Machine
on February 24, 2026
Posted by: SheilaF
[This review was collected as part of a promotion.] This expresso machine is compact, but powerful. Great for not having much counter space. It startled me when it first started. Just how it works. I am use to it now. It is easy to fill with water. Also, I like how the pods go in and you can empty the machine later. Taste delicious.
Written by a customer while visiting influenster.com
Customer Rating
4
Ready to drink coffee at home in minutes!
on February 24, 2026
Posted by: MT69
[This review was collected as part of a promotion.] This is your basic easy to use coffee maker. One touch and have coffee ready in minutes. It’s too not loud. This machine is slim and fits easily on any counter space. I do feel like the machine lacks quality though, a lot of plastic feeling.
Written by a customer while visiting influenster.com
Customer Rating
5
Love my Nespresso machine!
on February 24, 2026
Posted by: ConstanceW
[This review was collected as part of a promotion.] This is my first experience with a Nespresso machine. I had never used one before now. I have to say I fell quickly in love! I did have a couple minor cons, but mostly pros out of my experience! I was gifted the Vertuo Next. It is pretty straight forward to use. What i love is the fact that it senses the capsule if it will be a shot of espresso or an actual cup of coffee. It puts out the right amount of liquid based on that. The drip tray is adjustable, so you can move it based on what you brew. This is probably my absolute favorite feature because I have some tall cups I like to use for my iced coffee. It heats up and brews quickly. It can be a little bit loud, however, I don't really pay much attention to that because I typically start it and walk over to do something else - so it doesn't bother me. It is a very pretty, crisp and clean white design and I was even able to find a matching drawer for my capsules to match it. Now, the minor con I mentioned... it isn't particularly the easiest to open and close. You do need to have a bit of pressure to push down and lock the lid. It also
takes just a hint of strength to open it. I am okay with it for myself, but anyone who struggles with grip or strength, possibly elderly with arthritis... I absolutely would not recommend this model in particular but I would still suggest a Nespresso of a different model. So not much of a gripe for myself. All in all, it is now my favorite kitchen appliance.
takes just a hint of strength to open it. I am okay with it for myself, but anyone who struggles with grip or strength, possibly elderly with arthritis... I absolutely would not recommend this model in particular but I would still suggest a Nespresso of a different model. So not much of a gripe for myself. All in all, it is now my favorite kitchen appliance.
(click to see the video)
Written by a customer while visiting influenster.com
Customer Rating
3
Complete fail on this :(
on February 24, 2026
Posted by: HollyS
[This review was collected as part of a promotion.] I was SO excited for this but unfortunately, it’s a wash. The machine came dirty, covered in dust. It was boxed well so I’m not sure how but even the inside of the machine was covered and had to be cleaned. When I went to use it, the actual cover that you lift to put an espresso cup in is extremely hard to open and close. I mean you have to jam it with two hands to close. Again, weird for a brand new machine. It made my espresso and looks awful. It’s chunky of sticky brown instead of the normal smooth texture. It’s also really loud! Lastly.. it was leaking water all over my counter. Complete fail on this :(
Response from influenster.comBy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting influenster.com
Customer Rating
5
Super easy to use
on February 24, 2026
Posted by: NhuN
[This review was collected as part of a promotion.] Love this Nespresso machine! It makes rich, smooth, cafe-quality coffee in a minutes with the perfect crema every time. Super easy to use, quick and convenient.
Written by a customer while visiting influenster.com