Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,026 Reviews)
Rating breakdown 8,026 reviews
5 Stars
6,298
4 Stars
923
3 Stars
276
2 Stars
169
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Love the simplicity of this machine!
on July 30, 2022
Posted by: taylor
[This review was collected as part of a promotion.] I bought this a few weeks ago and has met all my expectations! Works great!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi Taylor. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on July 30, 2022
Posted by: Wes Mantooth
from Chicago, IL
[This review was collected as part of a promotion.] Great machine, zero issues and no complaints at all
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi Wes. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertruo plus
on July 30, 2022
Posted by: Drake
from Stl mo
[This review was collected as part of a promotion.] I bought one as I’m a chef and love coffee highly recommended love it
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Drake. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I love it so much!!
on July 30, 2022
Posted by: Vickyvsqz93
from Jurupa Valley, Ca
[This review was collected as part of a promotion.] I bought this after many months of consideration. I’ve bought Mr.coffee products and multiple keurig products and I don’t regret buying a nespresso one bit!! Best coffee maker purchase
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
♥️ the Vertuo Plus
on July 30, 2022
Posted by: Pam
from Oviedo, Florida
[This review was collected as part of a promotion.] bought one for myself and two as gifts
making us all very happy every day ☕️
making us all very happy every day ☕️
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Pam. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loveeeee my new machine!
on July 30, 2022
Posted by: Tmh
from Southport NC
[This review was collected as part of a promotion.] First cup of coffee this am and Nespresso did not disappoint!! Absolutely love this machine and look forward to many mornings of coffee!!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth coffee
on July 30, 2022
Posted by: Maynards09
from Marysville, wa
[This review was collected as part of a promotion.] This make a the smoothest coffee and espresso. We also bought the milk frother and this thing is amazing. It warms the milk so quickly and gives just the right amount of foam.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus and Aeroccino3 Milk Frother. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus and Aeroccino3 Milk Frother, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
1
It was great - until the infamous "leak" issue
on July 29, 2022
Posted by: Gilded Lily
from Los Angeles, CA
Let me start by saying that I love Nespresso. I bought my first machine (the initial Vertuo) in 2014 or 2015. I got this machine around the time of the pandemic to have a machine in my workplace, too. I have been using this one in my home for the last 2 years, and about 6 months ago, the leak issue emerged. At first, it was a little water here and there. At this point, I have to fold up several paper towels to blot all the water that leaks out of the tank every time I fill it. What a mess. I should have read the other reviews about this leak issue before buying.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B , Customer Service, August 1, 2022
Hi. Thank you for you review. We are dismayed to learn the VertuoPlus does not meet your expectations. We recommend running a priming cycle weekly through your machine to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA