Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6 out of 5
4.6
(8,028 Reviews)
Open Ratings Snapshot
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product. 
(
3,450 out of 3,985
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
1 out of 5
1
Do not buy!
on July 16, 2023
Posted by: Venym27
I’ve had this less than a year and it leaks water from the base. Took several calls before I had someone agree to repair it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, July 18, 2023
Thank you for your review, Jess. As part of your machine’s maintenance, we recommend you follow the first-time use steps at least once a week, to rinse away any granule buildup in the head of your machine. our machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 1-800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. Please do not hesitate to contact us if you have any additional issues.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Cafe style coffee: tasty and convenient!
on July 16, 2023
Posted by: Meg from DC
from Washington DC
[This review was collected as part of a promotion.] Waking up in the morning is no longer a chore--I look forward to my Nespresso coffee! The VertuoPlus Deluxe looks great in my kitchen, and I love the moveable water reservoir.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Why did I wait so long!?
on July 16, 2023
Posted by: Jessica_Fawn
from Milwaukee, WI
I’m so ecstatic with my purchase! I’ve been eyeing up a Nespresso for years. I had a hand me down (dare I say it) Kerig and it was ok. Found myself seeking out other forms of getting my coffee fix. Finally decided to take the leap and I could not be happier! In fact I shouldn’t have waited so long! The milk frother elevates the experience to the next level! Im jumping out of bed in the morning to see what creation I can make next! I’ll never visit another coffee shop again. What will I do with all the money I save haha
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Game changer
on July 15, 2023
Posted by: london444
This Nespresso Vertuo changed my life. It is hands down the best coffee maker out there right now. It brews the pods quickly, quietly, and the taste is next level compared to other brands pods/machines. Super easy to use and clean. HUGE variety of pod flavors, brews, strengths, etc. I use this baby every day and have saved so much money as I no longer purchase $7 drinks from coffee shops! Will forever recommend this Nespresso Vertuo.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
most enjoyable coffee maker i have ever had.
on July 11, 2023
Posted by: Rose Marie
from Kansas City
[This review was collected as part of a promotion.] This coffee machine is the best coffee maker we have ever had. work without any fuss, and does what it was designed for.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great coffee maker!
on July 10, 2023
Posted by: Sheila B
from Maine
[This review was collected as part of a promotion.] I previously owned an older model Virtuo and upgraded to the Plus. The plus takes up less room, is quieter, and still makes great coffee. Nespresso coffee can't be beat!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Not worth it if you are a Coffee Drinker
on July 10, 2023
Posted by: Hal1
from Holland, Ohio
I got rid of mine. I drink more than a 7.7 oz cup a coffee. Hardly with it if your a coffee drinker.
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, July 11, 2023
Thank you for your review, Hal. If you are interested in larger cups, please kindly note that we have 12 oz and 16 oz XL capsules available for our Vertuo Next, Vertuo Pop, and Vertuo Creatista machines. For more details, please see our website. Nespresso capsules are hermetically sealed and preserve the taste and aroma, delivering a unique experience, cup after cup. We are so much more than just a cup of coffee. In addition to our commitment to quality and service, our goal is to ensure sustainability throughout our operations. We hope to create shared values and a positive impact for farmers and consumers, all while reducing our carbon footprint. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Best home coffee ever
on July 10, 2023
Posted by: Bob in Denver
from Denver CO
[This review was collected as part of a promotion.] Machine quick to warm up. Makes great coffee with yummy crema on top. Pods easy to recycle. Customer service excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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