Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Stylish design, effortless water usage.
on July 21, 2023
Posted by: angelaz40
Its a verry nice design and a real eyecatcher in the kitchen. Its easy to use the machine automatacly use the right amount of water. and there are much tastes of coffee.
Written by a customer while visiting influenster.com
Customer Rating
1
Do not buy
on July 21, 2023
Posted by: jj1879
Machine broke after a few months. It was a total waste of money
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, Customer Service, July 22, 2023
Thank you for your review. We are sorry to learn you were experiencing issues with your Vertuo Next machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting, via our toll-free number 1-800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. Please do not hesitate to contact us.
Written by a customer while visiting Nespresso USA
Customer Rating
2
on July 20, 2023
Posted by: AzOh
from Ohio
I bought in December 2020 and have to had 4 replacements already. Otherwise, when it works the coffee is amazing!
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Must-have espresso machine
on July 20, 2023
Posted by: ellamarie922
This is one appliance I could not live without! I absolutely LOVE this affordable espresso machine, and it doubles as a regular coffee brewer. It’s so versatile and affordable compared to the typical price of espresso machines. It makes the best lattes, 10/10 recommend!
Written by a customer while visiting influenster.com
Customer Rating
1
A little disappointed
on July 19, 2023
Posted by: Movelli
from Boston
It doesn’t take some of the newer vertuo pods. That’s a little disappointing. Like the cold brew. Im not sure If they think it’ll force people to upgrade to a newer machine, but that’s ridiculous.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, July 20, 2023
Thank you for your rating, Myrto. We're always innovating our coffee selections and machines to provide state-of-the-art technology for your coffee creations. The Vertuo Pop, Vertuo Next and Vertuo Creatista are compatible with all our Vertuo coffee capsules, including newly designed capsules allowing for more volume. We've noted your feedback, and as always, thank you for choosing Nespresso.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it!
on July 18, 2023
Posted by: Kate
from New Jersey
[This review was collected as part of a promotion.] I love this machine it is so easy to use and works so well. The only complaint is that it blinks red sometimes out of nowhere and I have to plug and unplug.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the new features
on July 18, 2023
Posted by: Colleen
from Rochester, NY
[This review was collected as part of a promotion.] Love Nespresso coffee, the thick creamy froth on top is my favorite. Have had a Nespresso machine for about 3 years, but I just ordered the new automatic pod release machine, and now I feel even more spoiled. Love these new-to-me features
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee & excellent product support
on July 17, 2023
Posted by: Kdr
from San Francisco, CA
I have been using my machine for 3+ years and I'm happy to say it still makes a consistently delicious cup of coffee. I had couple of issues with the machine (leaking and light stayed red) where I had to call for support. The customer service representatives were knowledgeable in quickly offered solutions.
Great tasting coffee and pleasant customer service experience !
Great tasting coffee and pleasant customer service experience !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA