Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(4,827 Reviews)
Rating breakdown 4,827 reviews
5 Stars
3,756
4 Stars
476
3 Stars
140
2 Stars
131
1 Star
324
86%of customers recommend this product.
(
2,976 out of
3,449)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Still Going Strong After 2+ Years!
on May 14, 2025
Posted by: luccap1_2147
I’ve had my Nespresso machine for over two years now, and it’s been absolutely flawless. No issues, no maintenance headaches—just consistently great coffee every single day. It’s quick, easy to use, and makes café-quality espresso right at home. I’ve tried other coffee makers in the past, but nothing compares to the rich flavor and smooth texture Nespresso delivers. It’s honestly one of the best purchases I’ve ever made!
Written by a customer while visiting influenster.com
Customer Rating
4
Makes a great cup of coffee!
on May 15, 2025
Posted by: Shep
from Reno, NV
[This review was collected as part of a promotion.] 5 stars for the coffee taste. 5 stars for style. The weak plastic for the used pod puller doesn’t pick up the bigger pods, but I don’t get too dirty manually moving the pod to the discard bin. I love that this machine makes all of the varieties of virtuo pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
on May 18, 2025
Posted by: cvg
from florida
This is my 3rd machine. I love the coffee and expresso. But these are the most unreliable machines I have
ever had. t
ever had. t
I would recommend this to a friend!
Response from Nespresso USABy Aimee C., Customer Service, May 19, 2025
Thank you for your review and honest feedback, Chris. We’re disappointed to learn that your Vertuo machine is not meeting your expectations. We sincerely apologize for any frustration or inconvenience you may have experienced. We want to assure you that we are committed to complete customer satisfaction and deeply regret when that is not the case. We have documented your experience to your account for review. Please contact us at 1-800-562-1465 at your earliest convenience so we can address any machine issues. We’re confident that we’ll come to a satisfactory resolution, getting you back to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple brewing
on May 19, 2025
Posted by: davek23_3887
The compact design makes it ideal for any counter space. It has a quite heating process, that is also quick, reducing time wasted waiting for your espresso to brew. Speaking of brewing, it has an auto brew size calibration determined by the size of the pod. Whether you are looking for a single shot, double shot, or a full cup of coffee, it will calibrate for you.
Written by a customer while visiting influenster.com
Customer Rating
2
Wasetful
on May 21, 2025
Posted by: hmgarlisi21_8833
I had this for a few years and at first I thought it was great then the quality tucked and paying so much for a drink at home and wasteful less of the pods decided to get a semi automatic machine and grind beans. Much tastier and better than this.
Response from influenster.comBy Kendall, Customer Service, May 22, 2025
Thank you for your review, and we're sorry you've been disappointed. The coffee industry has experienced several recent challenges, including high shipping costs and extreme weather in regions where coffee is grown. These ongoing trends necessitated a slight increase to the price of some Nespresso coffee products in the United States. If you ever need assistance with your Nespresso machine please do not hesitate to contact us through our toll-free number 800-562-1465.
Written by a customer while visiting influenster.com
Customer Rating
5
on May 24, 2025
Posted by: JSpain
from California
I have had several Nespresso machines over the years and this Vertuo is by far the best if you want to use Vertuo pods. It is highly dependable and makes delicious espresso and coffee. It will not disappoint.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes hot, foamy coffee daily!
on May 25, 2025
Posted by: johanab47_1380
I love how this machine brews coffee with a rich layer of foam & keeps it hot. It has become a staple in my morning routine. While it has started making a bit more noise than expected for a coffee machine, I'm still very pleased with its performance overall. Would recommend it!
Written by a customer while visiting influenster.com
Customer Rating
4
Staple on my countertop
on May 29, 2025
Posted by: saral52_3765
I was skeptical about a vertuo machine after recovering this as a gift since I’d enjoyed my original line machine for nearly 7 years. However, after the first cup I was hooked! It’s a lot quieter and I like that it can prepare a variety of different types of coffee. My only wish is that the pods themselves weren’t so expensive.
Written by a customer while visiting influenster.com