Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(7,818 Reviews)
Rating breakdown 7,818 reviews
5 Stars
6,121
4 Stars
908
3 Stars
271
2 Stars
165
1 Star
353
87%of customers recommend this product.
(
3,387 out of
3,913)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
1
Beware cautious
on December 19, 2025
Posted by: anna
from Pittsburgh, PA
[This review was collected as part of a promotion.] I bought a Nespresso next and was getting grounds deposited into my coffee every brew despite cleaning. I was sent a replacement machine that ended up being even worse than my brand new machine. Ultimately returned it and got a different version. A lot happier now with no grounds in my coffee
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, December 20, 2025
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations, however we're glad you found a machine that worked for you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy, fast, easy to clean!!!
on January 1, 2026
Posted by: Eryops
from Washington DC
[This review was collected as part of a promotion.] Easy, fast, easy to clean!!! Also ends up being economical.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not my favorite
on January 25, 2026
Posted by: KDR
from Texas
I don’t like how the lid locks. It does not feel as well built as my other Nespresso coffee and espresso makers.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 26, 2026
Thank you for your review. We're disappointed your Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, we're available 24/7 to assist you. All Nespresso machines come with at least a one-year warranty.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quiet
on February 3, 2026
Posted by: Mgrw
from Mn
[This review was collected as part of a promotion.] Much faster and quieter than our original older vertuo machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and delicious
on February 11, 2026
Posted by: JHL
from Maine
[This review was collected as part of a promotion.] So easy to use and makes delicious lattes right at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Real coffee at last!
on February 13, 2026
Posted by: James
from Virginia Beach, VA
[This review was collected as part of a promotion.] Love it. Finally, real coffee at home! It looks great and the coffee, especially the Melozio, is some of the nicest I’ve tasted
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect cup of coffee at your finger tips.
on April 11, 2026
Posted by: Lady
from West Palm Beach, FL
[This review was collected as part of a promotion.] I purchased this as a gift for my parents and they love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Superior quality & very eye appealing.
on April 11, 2026
Posted by: CMP59
from Gainesville FL
[This review was collected as part of a promotion.] I didn’t think my old Nespresso couldn’t improved. My new one is even better
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA