Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Great features and easy to use
on September 18, 2023
Posted by: Sophie
from California
[This review was collected as part of a promotion.] Was recommended by my brother and purchased it wish ive known about it before. Enjoying my morning cappuccinos or coffee
[This review was collected as part of a promotion.] I’m very happy with my Vertuo purchase, The machine is great to use. Now, just add some more cup size decaf variations in coffee pods for the Vertuo platform!
[This review was collected as part of a promotion.] We bought the VerturoPlus a few weeks ago and are loving it so far. Its significantly quieter than our last one and the coffee is a bit hotter, which we love. I especially like that the water tank holds more water and is moveable, so you can place it where you want it on your counter. I really have no complaints about this machine.
[This review was collected as part of a promotion.] I’ve owned a Nespresso machine for 3 years. I love how easy it is to make a consistently great cup of coffee. They have a wonderful variety of flavors, roasts, and caffeine levels. My new favorite is the Vivida! And I don’t have to feel guilty about adding used pods to the landfill.
[This review was collected as part of a promotion.] I like the updated machine. Quality seems much better and mor technology advanced. It is also a bit quieter than the last one
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT BUY a NEXT Machie
on September 18, 2023
Posted by: John KY
from KY
I noticed that Nespresso is controlling their reviews by removing my orginal review of my recently purchased "Next" machine for the replacement of my broken down Evoluo machine. The Next should be the Last machice you consider to purchase, think twice before buying this machine. Having spent some time with this new machine and comparing it to my old machine, I am convinced it brews the same coffee differently. Coffee that used to have a large frothy head has been diminshed greatly both in appearance and more importantly taste. Even more concerned that the company is controlling their reviews based on the fact that they removed or elected not to post my original review. However, in the spirit of full disclosure, their CS did call but did not satisify the issue.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, September 20, 2023
Thank you for your review, John. We’re not sure why your original review was not posted, as the process is automatic. We can assure you, we appreciate your feedback. We understand you were disappointed with the Vertuo Next and have spoken with a machine expert. Your comments have been noted and, as customer satisfaction is important to us, we ask that you contact us again at your convenience, 800.562.1465, to be sure your concerns are addressed.
[This review was collected as part of a promotion.] We purchased the navy Nepresso Vertuo Plus and it is so pretty on our kitchen. The machine and frother are easy to use and it’s a real treat to enjoy a good cappuccino in my own home.
[This review was collected as part of a promotion.] I enjoy the texture of the coffees. I like knowing how strong the caffeine is for the particular brew