Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
2
Too temperamental
on October 13, 2023
Posted by: JoJo
from NJ
Machine is easy to use, but way too temperamental. Also, the coffee does not come out warm enough. You have to put it in the microwave after brewing it. Not in love with most of the flavors they have either. Ours leaks. On the positive side, their customer support is saying they will replace our unit since it is still under warranty.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 14, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine didn’t meet your expectations. However, we encourage you to contact us to troubleshoot your machine by phone by calling our toll-free number 800-562-1465. Our Machine Experts will be delighted to assist you with our repair and replacement options. They can also provide you guidance on ways to enjoy a hot cup of Nespresso coffee. We are constantly adding a variety of Vertuo blends to meet the needs of our customers, so they can enjoy a Nespresso moment. The possibilities are endless!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The rich chocolate is my favorite flavor
on October 13, 2023
Posted by: Nicholas Anthony
from lake oswego, oregon
[This review was collected as part of a promotion.] I love the taste. It’s like sipping on a cup of hot chocolate, almost. I highly recommend trying it and I will definitely be coming back for more.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoPlus
on October 12, 2023
Posted by: DFF
from Champaign IL
[This review was collected as part of a promotion.] Perfect for my daughter’s campus apartment. She and her roommates love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Finally, a coffee every morning.
on October 12, 2023
Posted by: Jay
from Oklahoma
[This review was collected as part of a promotion.] This is the real thing. I now have a coffee every morning that tastes like the best coffee I could buy in town.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use. Easy to clean.
on October 12, 2023
Posted by: Chey
from Summerville, SC
[This review was collected as part of a promotion.] I bought this a couple of years ago and still absolutely love it! Makes the best tasting coffee. I look forward to my coffee each and every day. So happy we decided to try. When it's time for a new machine, I won't think twice about buying another Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Steer clear
on October 11, 2023
Posted by: DG
from Orange County, CA
It started leaking at about 8 months ! I should have seeked help then… now about 2 years in it makes a puddle of water at the base whenever I brew coffee! My Keurig lasted 5 years and was still working before I decided to “upgrade” terrible decision, steer clear ‘ warranty is only 1 year.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., October 12, 2023
Thank you for your review. We're certainly disappointed to see this, and we hope you know that we're always here to help. While your machine is out of warranty, we offer a lifetime of comprehensive troubleshooting and a discount on a replacement machine if you choose. Please call us directly at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makes my morning!
on October 11, 2023
Posted by: Coffee Needs Me
from San Diego
[This review was collected as part of a promotion.] Love the push button to open/close and the larger water tank. So far the machine has worked well and is quiet. Only improvement would be a larger used capsule compartment.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever
on October 11, 2023
Posted by: Laura
from Miami Beach, FL
I got this as a gift for last Christmas. It was the best gift ever. I use it everyday. I made a whole cute coffee station and my guest love it too. Can't go wrong with the Vertuo Plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA