Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(4,828 Reviews)
Rating breakdown 4,828 reviews
5 Stars
3,756
4 Stars
476
3 Stars
140
2 Stars
131
1 Star
325
86%of customers recommend this product.
(
2,976 out of
3,449)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
2
Very Loud Machine
on March 13, 2024
Posted by: MCM
from Texas
I bought this machine in January 2024. It has an extremely loud motor. I have another Nespesso that is much quieter. I am wondering if I got a lemon.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
2
poor performance
on March 17, 2024
Posted by: xb3
Received for present worked great for first two months now need to reset machine before each use than crap shoot if it works after that. Gave it two stars because I haven't threw it away yet next review will be a one and done, Very disappointed in product and recommend mocha pot or a Keurig.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B., Customer Service, March 18, 2024
Hi. Thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. To ensure optimal use from your machine, we recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next Machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Highly recommend the Nespresso Vertuo machine!
on March 20, 2024
Posted by: EuginOK
from Edmond, OK
I've had Vertuo Next machines for years and have had nothing but a positive experience.
The one at the office is used multiple times a day and my wife and I still enthusiastically recommend Nespresso products and this machine to friends and coworkers!
Let me also add that the coffee the Nespresso machines produce is what got me to switch from other products. So much better and I couldn't believe the quality of the flavor and fullness of the coffee. Great products and coffee IMO!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee maker ever!
on March 21, 2024
Posted by: Kayceb
from Moncks Corner, SC
[This review was collected as part of a promotion.] This is by far my favorite coffee maker EVER!!! The coffee is so smooth and frothy and I just love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great second machine
on March 21, 2024
Posted by: Chey9822
[This review was collected as part of a promotion.] So far so good, works great and also looks great!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good Quality Coffee
on March 21, 2024
Posted by: Shoprgal
from Spring Grove, IL
[This review was collected as part of a promotion.] I’ve been enjoying my Nespresso Virtuo Plus for a week now and it delivers a great cup of coffee. My favorite part is the layer of crema on top of each cup of coffee. I’m looking forward to making different coffee drinks with this and trying more flavors. I have so much more counter space with this machine because it’s so compact.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great gift
on March 24, 2024
Posted by: Beck
from Davie Fl
[This review was collected as part of a promotion.] Bought for my wife as a birthday present. She can’t get enough of it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great - till it died
on March 27, 2024
Posted by: OM
from Phoenix, AZ
It's been less than 2 years and my machine just stopped working. It won't turn on to even troubleshoot. Called Nespresso and there was nothing they could do, they gave me 2 alternative options. It was a great machine while it lasted but super disappointed that it failed so quickly.
I would recommend this to a friend!
Response from Nespresso USABy Jason, Customer Service, March 28, 2024
Hello. We appreciate your honest feedback, and we are disappointed to hear that there is an issue with your Vertuo Next. All of our machines come with an at least one-year warranty, and a lifetime of troubleshooting support. Your review will be noted to our product team.
Written by a customer while visiting Nespresso USA