Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6 out of 5
4.6
(8,028 Reviews)
Open Ratings Snapshot
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product. 
(
3,450 out of 3,985
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
4 out of 5
4
Great coffee
on December 26, 2023
Posted by: Donny
from Vegas
[This review was collected as part of a promotion.] It makes great coffee and works great…until it doesn’t. My machine has been having trouble with any pod over 7.7 oz but I just stopped buying those. This is our second machine. It seems our first machine is about to die but we’ve used it a lot in the 12 months we’ve had it and already bought the replacement machine so we won’t miss a day when the first one dies.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Pods brew exactly the size! Perfect every time!
on December 26, 2023
Posted by: Chrissy
from Langhorne, PA
This machine was an “early” Christmas present. I love it! I have the original machine at work but am so happy with VertuoPlus!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Replacement Machine
on December 26, 2023
Posted by: Amanda
from Texas
[This review was collected as part of a promotion.] This is a replacement machine for one that stopped working properly. So far, it works just as it’s supposed to.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Second Machine
on December 26, 2023
Posted by: Coffee Drinker 1010
from Phoenix
[This review was collected as part of a promotion.] I really like this product and truly appreciate the recycle process it affords me.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Exceptionally Disappointing
on December 26, 2023
Posted by: Sam
The machine itself is beautiful (matte black) and we were so excited to use it. However, I wish I listened to the poor reviews…the quality of these machines for their price is exceptionally disappointing. We spent hours troubleshooting a BRAND NEW machine (won’t dispense the coffee). We will be returning.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, December 27, 2023
Thank you for your review, Sam, though we're disappointed to hear your first experience was less than perfect. We're here to help 24/7 at 800.562.1465 for machine guidance, troubleshooting, and replacement or repair, if needed. If you're still dissatisfied, please contact us directly.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love my nespresso
on December 26, 2023
Posted by: Nydia
from Mount Dora Florida
[This review was collected as part of a promotion.] My daughter loves my nespresso so I bought one for her this Christmas ,she was so surprised !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Delicious, Simple and Fast
on December 26, 2023
Posted by: AZdreamin
from Phoenix, Az
[This review was collected as part of a promotion.] I purchased the Nespresso VertuoPlus machine several months ago after a visit to Spain. The coffee is so rich and flavorful that one cup satisfies my coffee fix. The machine allows me to make coffee for guests just the way they like with the different pods and suggested recipes. I’m also a big fan of the flavored coffees (Golden Caramel); they are a perfect dessert for a cold day.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love it!
on December 25, 2023
Posted by: Gfla
from Florida
[This review was collected as part of a promotion.] So glad I purchased my Nespresso machine. It has such wonderful features. Also, the setup was easy. I look forward to my mid afternoon cup each day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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