Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6 out of 5
4.6
(8,028 Reviews)
Open Ratings Snapshot
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product. 
(
3,450 out of 3,985
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
1 out of 5
1
Leaking
on December 28, 2023
Posted by: Ellie
from Austin, Tx
I got my grandma to get me this for Christmas about six months ago and I was so anxious to finally use it. However every time I use it it LEAKS all over the counter. I've tried everything to fix it and it won't stop leaking.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, December 29, 2023
Thank you for your honest review. We share your disappointment that you've experienced issue with your new Nespresso Vertuo Next machine. The machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the leaking issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Barista style coffee at home
on December 28, 2023
Posted by: lauraj192
A quick way to make barista style coffee at home. It's straightforward to use, we like the selection of pods available but would prefer for them to be available in supermarkets as we can only buy them direct at present.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Easy to use Mom loved it
on December 28, 2023
Posted by: dro
from Miami
[This review was collected as part of a promotion.] Purchased this as a gift for my mom as she had already fallen in love with the machine I have at home. Very easy to use and set up she loves it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great product!
on December 28, 2023
Posted by: Britty
from New Jersey
Bought this machine a few months ago, shipping was quick and both machines are great! I use daily and haven’t had a problem!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great Machine!!
on December 28, 2023
Posted by: Dani84
from Queen Creek Az
Received this beautiful gift for Christmas and love it!! So easy to use, brews to perfection.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
cleanl lines, easy to operate
on December 27, 2023
Posted by: bobby
[This review was collected as part of a promotion.] this machine is extremely easy to use and combined with the variety of unique coffees is an essential asset in my morningbrenkfast routine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great feature!
on December 27, 2023
Posted by: Lolo
from Colorado
[This review was collected as part of a promotion.] Simple and easy to use! The smoothest coffee out there!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Great first machine!
on December 27, 2023
Posted by: Wint
from West Fargo, ND
It was a great first nespresso machine. It lasted a total of about 2 years of use before the scanner for the pods quit working and would not brew the pods. I cleaned the machine regularly and did a deep clean of it once the pods quit scanning but it still didn't work. It's a little on the louder side and it can be tough to push down the lid and lock it. I decided to upgrade to a different machine since this one quit working, but I'd still recommend it to someone. 4 stars because I thought it would have lasted a little longer than 2 years of use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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