Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6 out of 5
4.6
(8,028 Reviews)
Open Ratings Snapshot
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product. 
(
3,450 out of 3,985
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
1 out of 5
1
Only good for one year
on January 23, 2024
Posted by: chami
from Mountain View,CA
This machine is only good for one year, they replaced my first one and not the second one. It’s a bad product if it breaks down after one year. Won’t be re-purchasing this one.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Do not recommend
on January 23, 2024
Posted by: Tama1
Bought this to brew the larger pods. Unfortunately, I could have saved a lot of money and just bought some Folgers. What is extra annoying is that a larger cup doesn't fit under it. I also didn't realize it wouldn't brew the espresso pods until after the 30 day window for return. Really unhappy with the purchase.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 24, 2024
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Kick but coffee
on January 23, 2024
Posted by: Diggler
from St. Paul mn
[This review was collected as part of a promotion.] Great Christmas with our new machine. Cleaned the whole kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Awesome Coffee!
on January 22, 2024
Posted by: Kony
from Lone Tree, Colorado
[This review was collected as part of a promotion.] I bought this as a Christmas present for "me"!
I absolutely love the robust flavor of my coffee every morning! It is such a treat for me!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Quick and easy to use!
on January 22, 2024
Posted by: janineg30
Bought this last year in the sales and by far the best coffee machine I have ever had, it is used every single day, numerous times! Easy to use and clean, coffee made within minutes, and love the variety of Nespresso pods!
Could not be without it!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Easy to use, great drinks!
on January 22, 2024
Posted by: Nater787
from Oklahoma
Just got ours this evening and oh my gosh!!!! This is the most yummy coffee drink I've had in a long time. And so many different flavors. 10/10 recommend!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Perfecto
on January 21, 2024
Posted by: Kiki
from Downers Grove
[This review was collected as part of a promotion.] Every morning I look forward to making my Nespresso coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Don’t buy this one
on January 21, 2024
Posted by: Jkl
from South Carolina
I got this for Christmas and thought it would be great but it’s not. The coffee is great but the machine is not at all user friendly
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, January 23, 2024
Hi, thank you for your review. We are dismayed to learn the Vertuo Next does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks.
Written by a customer while visiting Nespresso USA
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