Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
4
Good product
on March 8, 2024
Posted by: giselepavesi
I loved this machine. It's practical, beautiful, and compact. However, the pods are a bit expensive, it was a bit of a journey to descale, I had to get the manual all the time to follow the steps because I didn't remember. The coffee itself was really good. I found one with the intensity that I like. However, I would love to have more options, not just coffee, like a cappuccino, latte, i don't know. So, pros and cons.
Written by a customer while visiting influenster.com
Customer Rating
3
Don't Get Basic Gray!
on March 7, 2024
Posted by: Matt
from Washington, DC
I'm shocked at how ugly the basic gray is compared to the picture...in realy life, it's amazingly cheap looking plastic.
Brews fine, but I don't like the automatic open/close feature...just one more thing that can break.
I'm going to return this, and buy something else.
Brews fine, but I don't like the automatic open/close feature...just one more thing that can break.
I'm going to return this, and buy something else.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, March 8, 2024
Thank you for your review, Matt. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
2years and going strong!
on March 6, 2024
Posted by: Coco
from Arizona
I've had this machine for 2 years and I love it! Have had no problems, I also only use bottled water though. No tap so I don't have to deal with the hard water concerns. The model below this however my mom has had issues, like leaking. She regrets not paying more for this model.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee machine!
on March 5, 2024
Posted by: fedaa1
This coffee machine is durable and I’ve had it for a few years. I love how easy it is to use and cleaning it is a breeze. The coffee quality tastes great and I love the variety of flavors available and how fast it brews my coffee. A+ machine!
Written by a customer while visiting influenster.com
Customer Rating
5
Love the Coffee!
on March 5, 2024
Posted by: Debs
from San Diego
My daughter bought this for us, and we love it! Won’t go back to drip again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Convenient
on March 5, 2024
Posted by: Sam
Purchased for a Christmas gift for my husband. Although it has been convenient it's very expensive for the pods. The coffee is great.
Starbucks brand is the only type available at the stores.
Starbucks brand is the only type available at the stores.
I would recommend this to a friend!
Response from Nespresso USABy Antonia, Customer Relations, March 7, 2024
Thanks for your review, Sam. We're glad you're enjoying the convenience of a quality cup of coffee at the touch of a button. Our goal is to keep our overall coffee prices stable and not adjust prices every time there are market fluctuations in the U.S. Our unique business model and approach to coffee sourcing through the Nespresso AAA Sustainable Quality™ Program allows us to take a longer-term view on pricing. Please check the banner on our website for promotional offers.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso vs Keurig
on March 5, 2024
Posted by: magicallybianka
Since buying the Nespresso machine I can truly tell the difference between Keurig and Nespresso! The different varieties of coffees to choose from is so amazing and you can easily learn about it through the app so you know exactly how the coffee will come out ! Since switching to Nespresso I can taste the quality of the coffee and I will not be returning to Keurig any time soon !
Written by a customer while visiting influenster.com
Customer Rating
3
Descaling is not easy / now won’t work
on March 4, 2024
Posted by: TGrav
from Boston
Machine was working great and really loved it. We are now at a point where I cannot get it to make coffee any more . I have had it for 6-7 months. There this process of descaling to clean your machine or it won’t work. It is a serious pain. There are many many YouTube videos on this. It’s not simple and I can’t get mine to work. I wish it was much simpler to clean as in sort of stuck right now.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA