Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
4
Love it!
on April 14, 2024
Posted by: jessicah1380
I got this machine for my birthday a couple of years ago, and I love it! The hundreds of different flavoured pods makes it easy to have different coffees! It’s easy to clean; but it’s unfortunate that we have to buy another product that can only clean the machine twice, the we have to re-buy the product… but overall, love this machine!!
Written by a customer while visiting influenster.com
Customer Rating
5
Best pod coffee machine
on April 13, 2024
Posted by: spinellaje_1528
I had a Keurig for quite a few years before buying the Nespresso, and it was great for my husband who just likes a plain cup of coffee. But I prefer to make lattes. Unfortunately, an espresso maker is out of my budget. This machine is amazing, my favorite pod is the Starbucks blonde espresso shots. I’ve had it for years and it still works perfect
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious strong coffee mad convenient!
on April 12, 2024
Posted by: KiraH
I cannot rave enough about my Vertuo Plus Deluxe. It makes amazing, strong coffee in just a couple minutes. The pods make it so convenient. The machine itself is sleek and not too loud when operating. It’s also easy to run a cleaning or descale cycle.
Written by a customer while visiting influenster.com
Customer Rating
2
Kind of a bummer
on April 12, 2024
Posted by: AuAu
from Colorado
Bought this two months ago, does not work consistently. Often the coffee pours down around the edge into the waste bucket, other times it does not brew and gives red error light. Seems like it should be easier to close with a single motion.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, April 13, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected and appreciate the opportunity to assist you. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine in my collection
on April 12, 2024
Posted by: Bearina
from Connecticut
Best gift ever! I have a half-dozen coffee machines - two of them are solely for espresso. I no longer have to grind the beans, measure correctly, or tamp down the coffee in a pod to get everything just right. My Nespresso Vertuo does it all without the hassle. Plus the selection of espresso pods is great, including decaf.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on April 12, 2024
Posted by: Nicole
I bought this coffee pot a little over a year ago and it’s not working already. The automatic open is not working, so I want use the machine. Disappointing it only lasted a year because I love and use almost daily
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, April 13, 2024
Thank you for your review. We’re dismayed to learn that your VertuoPlus isn’t working as expected and appreciate the opportunity to assist you. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious
on April 12, 2024
Posted by: pimplepopperpa_sa
Best at home coffee and espresso machine on the market. Flavors are delicious and ability to add frothed milk with such ease is a game changer. Pods are convenient
Written by a customer while visiting influenster.com
Customer Rating
5
Love this product.
on April 11, 2024
Posted by: lesliej60
After visiting London, we were hooked on the Nespresso machine coffee. Not just the coffee but the Expresso is great for iced coffee. We are in love.
Written by a customer while visiting influenster.com