Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(4,828 Reviews)
Rating breakdown 4,828 reviews
5 Stars
3,756
4 Stars
476
3 Stars
140
2 Stars
131
1 Star
325
86%of customers recommend this product.
(
2,976 out of
3,449)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
2
Not working right
on November 30, 2022
Posted by: endadd
from Naples FL
[This review was collected as part of a promotion.] The machine worked alright for a few cups but then started to brew too much coffee for a 7oz cup and overflowed onto the counter. I was surprised that this happened. I have the same model at another residence and if has never done this overflow thing. If I was not a long time customer I would not recommend this machine Help me make this machine behave!
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison T., Customer Service, December 1, 2022
Thank you for your review. We are happy to see you were able to speak with a machine expert. If you still need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase we’ve made
on November 30, 2022
Posted by: JynRogue1
from Phoenix, AZ
[This review was collected as part of a promotion.] The Vertuo Plus Nespresso machine has been one of the best things we’ve ever purchased! The coffee is amazing and we look forward to our cup every morning. It is our favorite coffee experience.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features and LOVE the color!
on December 10, 2022
Posted by: Rubiemom
from Erie, Pa
[This review was collected as part of a promotion.] Nespresso brews the best coffee. I received my Vertuo Plus last week and am thrilled. Excellent brewing time, large water reservoir and the coffee tastes amazing!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Extremely User Friendly
on December 10, 2022
Posted by: Makenna Grey
[This review was collected as part of a promotion.] I was worried that this wouldn't be easy to use like many espresso machines are but I love the convenience of hitting a button. It's made me realize how much I love espresso, normal coffee taste like dirty water now! 10/10 reccommend. This broke my Starbucks addiction and is now saving me money!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My new morning go-to!
on December 14, 2022
Posted by: Momelco
from Denver
[This review was collected as part of a promotion.] I finally broke down and purchased my first Nespresso machine thinking I’d use it on occasion to supplement my normal coffee maker since I drink a ton of coffee. It has since taken over - in fact I haven’t used my other coffee maker since. I bought the matte black vertuo deluxe and absolutely love the color.
I love the features - the bigger water reserve, adjustable water tank, and capsule container that can be removed on both sides.
When purchasing any machine you receive a coffee sampler pack to taste different roasts, which is a great way to start figuring out what you do and don’t like. I wish they always sold sampler packs so you can taste more options based on roast or flavor versus having to buy an entire sleeve that you may not like. The boutique offers free tasters but they have a very limited selection on what you can try. Just something to consider if you’re trying to limit additional costs.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious!
on December 20, 2022
Posted by: mst
from NJ
[This review was collected as part of a promotion.] I received a Vertuo last year as a gift. My mother was visiting and loved it so I purchased one for her as a gift. I like the many flavored coffees and seasonal offerings but I do wish there were more organic choices and some flavored decaf choices.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Change your life!
on January 13, 2023
Posted by: Mlm
from Indiana
Got this for Christmas!! It’s amazing!! I use it almost every day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee but needs to be hot !!
on February 15, 2023
Posted by: New customer
[This review was collected as part of a promotion.] Love the coffee, wish the machine makes hotter coffee as this is the second machine I try and my coffee is not nearly as hot as my very old Keurig machine
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer Service, February 16, 2023
Quality is very important to us, Rasha, so our machines brew the coffee to the specific parameters, and ideal temperature to brew a smooth cup, without heavy bitter or acidic taste, and avoid over-extracting the beans. If you're not pleased with your Nespresso coffee, please call directly, 800.562.1465, and a machine expert will assist you.
Written by a customer while visiting Nespresso USA