Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(5,034 Reviews)
Rating breakdown 5,034 reviews
5 Stars
3,907
4 Stars
508
3 Stars
148
2 Stars
136
1 Star
335
86%of customers recommend this product.
(
3,006 out of
3,491)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
1
on August 21, 2025
Posted by: Ary
from Miami FL
[This review was collected as part of a promotion.] Unfortunately we did returned the coffe maker but because the coffee was not hot at the store with the one they tried coffee it always great the one they sold to us once again the taste was good but coffe not hot it was warm.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, Customer Service, August 22, 2025
Thank you for your review, Ary. Your state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best suited to that blend. Quality is especially important to us, so the coffee brews to its ideal temperature without burning. Should you need further assistance, please call 800.562.1465, a machine expert is available 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Broke after 2 Years
on September 9, 2025
Posted by: amr
from Connecticut
Broke completely after only 2 years of less-than-maximal use. Not a great product for the price.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, September 11, 2025
Thank you for your review. We're always here to help as machines are covered by at least a one-year warranty and a lifetime of comprehensive troubleshooting. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Worth Every Penny—Wish I Bought It Sooner
on December 5, 2025
Posted by: Linds684
from San Jose, CA
[This review was collected as part of a promotion.] This is hands down the best coffee machine I’ve ever owned. I’ve tried Keurig, Shark, and Lavazza, but the Nespresso VertuoPlus Deluxe is on another level. It was incredibly easy to set up, user-friendly, and delivers the most delicious coffee every single time. I highly recommend it to anyone on the fence—after years of debating the upgrade, I only wish I’d made the switch sooner.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee maker
on September 7, 2021
Posted by: Mickey
from Hawaii
I love the new nespresso coffee maker I just received. It looks really classy on my counter and it perks the best coffee ever
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love everything about the machine & customer servi
on October 22, 2021
Posted by: Kslater
Love the customer service, just wish the boutique could offer the same as on line.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on November 6, 2021
Posted by: Ian
from SF Bay Area
We returned our Vertuo Next for this VertuoPlus, and what an upgrade! The automatic capsule/pod mechanism is a joy to use, and the large water tank is a welcome convenience as well. It’s even quieter to boot! We’ve only had the machine for four months, but we use it several times a day and it still works perfectly. 10/10
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The BEST machine ever!
on March 6, 2022
Posted by: k_lilac
from Denver, Colorado
I received the Vertuo Plus as a gift a month ago, and this has CHANGED my life! I love how the machine will 'smart read' the barcodes on the pods and will allocate the water accordingly. It can make espresso, double espresso, and 2 different coffee sizes! I have not bought coffee from a cafe once since getting the machine! I highly recommend for all coffee lovers!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, March 7, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My gift of the VertuoPlus was very unexpected.
on April 4, 2022
Posted by: Sflo
from Loganville, GA
So far I have sampled 2. They were so delicious. I am ordering more pods. I didn't know there was another type of maker than the K-cups. I would highly recommend this! This was a VERY unexpected gift. It was given to me by the best couple. I hope they enjoy their first new home. <3
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA