Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
1
Another red light issue
on October 20, 2024
Posted by: Nona
from Michigan
I am having the same trouble that many of the other reviewers are having, the dreaded red blinking light. I have done all the trouble shooting that was recommended but the machine still does not work. The machine is only about 1 year old and I would have thought with the reputation and the name along with the price, I would have had a better machine Right now I don't think another phone call is going to help fix the problem I am an extremely unhappy owner.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, October 21, 2024
Thank you for your review. We are sorry to learn you have been experiencing issues with your Vertuo Plus machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair & replacement options via our Assistance Service Program. We also offer out of warranty options should you machine be over a year old. Please do not hesitate to contact us. Our Machine Experts will be delighted to assist you with maintaining the health of your machine.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee ☕️
on October 20, 2024
Posted by: amandac16
Using the Nespresso VertuoPlus has made it a lot simpler. Making a cup of coffee is so much better than any other coffee maker. The taste is way better quality is unmatched it’s a little pricey for pods but well worth the money. The Nespresso machines are only good for hot coffee not iced coffee these machines are easy to clean as well.
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing
on October 19, 2024
Posted by: kaylap319
I love my vertuo machine! It just tastes better. Not noisy and easy to clean. I can make my coffee however I want and they have many different flavors!
Written by a customer while visiting influenster.com
Customer Rating
4
Love it/ buy it
on October 18, 2024
Posted by: Madmatt
from San Antonio, Texas, USA
I love it, I've had it for more than 2 years. Only a couple of problems (both remedied w cleaning and descaling). LSS. IT STILL WORKS GREAT. I would recommend it over all the others W/2 exceptions but the price difference is considerably higher on the other 2...
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista results from a machine! Next level caffine fun
on October 17, 2024
Posted by: nakulm1
Tried this machine, results were rich crema and nice sized drinks in the comfort of home or work. Need to keep buying pods though, not easy to taste prior to purchase.
I did like the size of the beverages and quality. A few customizable settings. Would purchase one with built in milk frother.
A all the way!
A all the way!
Written by a customer while visiting influenster.com
Customer Rating
5
The best in class
on October 16, 2024
Posted by: alenad9
I really like this coffee machine. It brews coffee from capsules. It has a stylish design that will blend perfectly with any interior. The water tank is quite large, and it has a good milk frother. The coffee machine is fairly quiet. All of its parts are easy to clean, and removing used capsules is simple. It offers excellent value for the price
Written by a customer while visiting influenster.com
Customer Rating
5
Overall, it’s a fantastic choice for anyone seeking high-quality, convenient coffee at home.
on October 16, 2024
Posted by: tanyad93
The Nespresso Vertuo Next Coffee and Espresso Machine is a sleek and versatile addition to any coffee lover’s kitchen. It offers a wide range of coffee and espresso sizes with the touch of a button, thanks to its innovative Centrifusion technology, which ensures a rich and creamy brew every time. The machine heats up quickly and reads the barcode on each capsule for optimal brewing settings, making it incredibly user-friendly. Its compact design is perfect for small spaces, and the machine’s use of recyclable capsules adds an eco-friendly touch. Overall, it’s a fantastic choice for anyone seeking high-quality, convenient coffee at home.
Written by a customer while visiting influenster.com
Customer Rating
1
Dont Waste Your Money
on October 16, 2024
Posted by: Nope
from Chicago
Barely lasted a year. Looks like it's not an uncommon issue. They will give me a discount to buy another machine...... gee thanks. Not a good look, Nespresso
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, October 17, 2024
Thank you for your review. We're sorry to learn you're experiencing issues with your Vertuo Next machine and you didn’t receive adequate assistance. We certainly understand your frustration, and we hope you know that we're always here to help. If you'd like to arrange an escalated call for next steps, please call us at 800-562-1465 where we are available 24 hours a day, 7 days a week. We look forward to speaking with you and finding a satisfactory solution.
Written by a customer while visiting Nespresso USA