Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Easy to Use
on November 13, 2024
Posted by: erinc9
Very easy to use this machine. It is much less expensive than getting a coffee at a shop and can taste even better. Hot drinks and iced are both delicious.
Written by a customer while visiting influenster.com
Customer Rating
1
Machine randomly stop working.
on November 13, 2024
Posted by: AAB123
from Chesterfield, MO
Broke after a year! Coffee is great, Machine does not last long!
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, November 14, 2024
Thank you for your review. We're disappointed to hear this. All machines come with a one-year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever
on November 13, 2024
Posted by: kaylam968
I love this machine and wish i havent waited so long to buy one. Every single.nespresso pod is amazing
The machine is amazing. It worke great and makes the best espresso ive ever tried. Easy to cleam
The machine is amazing. It worke great and makes the best espresso ive ever tried. Easy to cleam
Written by a customer while visiting influenster.com
Customer Rating
5
Full flavor
on November 13, 2024
Posted by: SBinSB
from Santa Barbara
I love my machine so much! I purchased a second for when I’m at my boyfriend’s and one for my mom! It’s so good, it’s replaced my Starbucks runs!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great…when it works
on November 12, 2024
Posted by: Brandy0417
from Summit Point, WV
This machine makes delicious coffee; when it works. We’ve had this machine for 1.5 years and now we are having problem everyday. Constant yellow or red flashing lights. We keep cleaning and descaling and the late will not stop flashing. At this point we are just wasting pods trying to get the thing to work.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, November 13, 2024
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great little machine
on November 11, 2024
Posted by: darrens12
I love this coffee/hot chocolate machine especially this time of the year. It is so great for the value. Great design too not to bad to maintain either.
Written by a customer while visiting influenster.com
Customer Rating
5
Coffee time
on November 11, 2024
Posted by: shikhaP
A few months with the Nespresso Vertuo Plus and I must say, it has been an absolute game-changer in my daily coffee routine. This review aims to highlight the exceptional features that make this coffee machine worthy of a five-star rating.
Indulgent Experience: The Nespresso Vertuo Plus delivers an indulgent coffee experience that surpasses my expectations. The aroma, flavor, and rich crema of each cup are simply delightful. It's like having a café-quality beverage right in the comfort of my own home. The quality and consistency of the coffee it produces make it a luxurious treat every morning.
Written by a customer while visiting influenster.com
Customer Rating
1
Poor quality equipment
on November 10, 2024
Posted by: Vas
from Fl
Purchased the Vertuo Next couple months back. Stopped working already, in less than 6 months. Very poor quality
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, November 11, 2024
Thank you for your review and honest feedback. We’re disappointed to learn your Vertuo Next is not meeting your expectations. We sincerely apologize for any frustration or inconvenience this may have caused. Your Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting assistance. We aim to ensure complete customer satisfaction, and we deeply regret when that is not the case. We have documented your experience to your account for review. Please call our toll-free number, 1-800-562-1465, to speak to a Machine Expert at your earliest opportunity so we may address your machine issues. We’re confident that we’ll come to a satisfactory resolution, getting you back to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA