Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,028 Reviews)
Rating breakdown 8,028 reviews
5 Stars
6,299
4 Stars
923
3 Stars
276
2 Stars
170
1 Star
360
87%of customers recommend this product.
(
3,450 out of
3,985)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
1
Save on the frustration and buy a Keurig
on June 26, 2025
Posted by: Honest Reviewer
I used a keurig for years no issues ever. This machine errors out constantly. Starts and stops. Start and stops. Starts and stops. Starts and stops. Starts and stops. Crap technology.
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, June 27, 2025
Thank you for your review. We are sorry to learn our VertuoPlus machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Stopped working
on June 25, 2025
Posted by: Mlove
Stopped working after 14 months of using it. Called and they could only offer 35% off the same machine!
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, June 27, 2025
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations, and we want to make it right. We recommend calling us at 800-562-1465 to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
No need for a trip to Starbucks again!
on June 24, 2025
Posted by: annagracer_6980
My Nespresso has truly changed my life. I always have the fresh bold flavors of a freshly brewed coffee or espresso without the hefty bill that comes with going to a coffee shop. I love that I can choose from such a large variety of flavors and brands so that everyday is a new bliss! I’ve had my Nespresso now for about 3 years and use it almost everyday and have never had an issue. I’ve convinced so many people in my life to make the switch to Nespresso and not only have they thanked me, but so have their bank accounts! My Nespresso brings a sense of excitement and fun to my everyday mornings!
Written by a customer while visiting influenster.com
Customer Rating
5
The best at home machine
on June 24, 2025
Posted by: theresaf2494_7764
Hands down the best tasting at home coffee on the market. Very modern and sleek design (will fit in almost any kitchen). It brew pretty fast without waking the entire house. I’ve moved twice with this machine and it’s still going strong!
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE! LOVE! LOVE!
on June 24, 2025
Posted by: shavilyn
from Cave Creek, Arizona
[This review was collected as part of a promotion.] My niece had a Nespresso machine and she made me a dupe of a Starbucks drink. It was so delicious that I had her take me right away to the Nespresso store and I bought myself a machine. I purchased the Virtuo Machine with the 40 ounce water dispenser and the cord that you can position both. I make myself a fancy drink every morning. I have found a number of Starbucks dupes that I love. I save myself a lot of money by making them myself. I am unbelievably happy with my purchase. My husband and I moved to Arizona and are living in a hotel until we close on our house. My Nespresso machine is set up and ready to go so I can have my fancy drink every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Absolutely amazing quality
on June 24, 2025
Posted by: jenniferm5c99_1925
We love our nespresso, the flavor is untouchable. It is absolutely amazing. I love all the different pod flavor options. We use our multiple times a day for multiple years now and its still amazing
Written by a customer while visiting influenster.com
Customer Rating
5
Great Machine! `
on June 23, 2025
Posted by: Roland
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought my Vertuo Next a month ago now and I could not be happier. The sample pack that it came with gave some great options and I found a few favorite capsules out of that. The Stormio is one that I will be reordering. The machine itself is very easy to use and to keep clean. The coffee it produces is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Coffee A+++
on June 21, 2025
Posted by: paullofthouse1984_1412
Would be 5 stars if it didn't cost so much compared to rivals. Super clean coffee, easy to use and clean after use. Tastes amazing, quick boil and made of rugged materials. Superb stuff.
Written by a customer while visiting influenster.com