Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(5,015 Reviews)
Rating breakdown 5,015 reviews
5 Stars
3,892
4 Stars
506
3 Stars
147
2 Stars
135
1 Star
335
86%of customers recommend this product.
(
2,994 out of
3,477)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Love the Nespresso
on September 30, 2022
Posted by: Nisha
from Florida
[This review was collected as part of a promotion.] My keurig broke/malfunctioned so I was going to buy the same model but it was discontinued. However I started to look at nespresso machines and I said let me switch it up. The flavor of the coffee is way better than keurig and now I can never go back
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love the machine, wish it lasted longer
on October 4, 2022
Posted by: Jansport
from Sammamish, WA
Bought the machine 3 years ago. The lid got stuck closed a few times - youtubed how to repair it. One of the screws for the lever had worked it's way completely out which should have been an easy fix except the screw is somewhere in the body of the machine and can't be retrieved. Sadly, I have to buy a new machine that has a life expectancy of 5-10 years after 3 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Leaks
on November 7, 2022
Posted by: Jeanne
from Tampa Florida
Leaks coffee. Buying a new one to replace the leaking one since I have so much invested in coffee. Makes a good cup of coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, November 8, 2022
Hello Jeannie. We appreciate your review. If you ever come across any issues with your machine, give us a call at 800.562.1465, and one of our machine experts would be happy to provide you with comprehensive troubleshooting services.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on November 20, 2022
Posted by: kmo218
from chicago il
[This review was collected as part of a promotion.] Bought this as a gift for my mom and she absolutely loves it! It's her first nespresso machine and she loves how simple it is to use and loves the coffee taste as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Purchase
on November 20, 2022
Posted by: DBSMiFF
from Queens, NU
[This review was collected as part of a promotion.] Loving every bit of this last purchase. My wife and I were in need of an upgrade and this checked all our boxes.we’re very pleased.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful machine - Terrible decaf choices
on December 17, 2022
Posted by: Pattipalooza
from Houston, TX
Love this machine so much I have purchased 3 of them: one for myself, one for my guest house, and one as a gift for a friend. It is easy to use and makes delicious coffee at the perfect temperature. Unfortunately since getting chronic migraines I can only have decaf, so I am missing out on a lot. I am very disappointed at the lack of choices in decaf, as there is only one in the regular size, which seems ridiculous considering the amount of regular coffee available. Would love to see many more decaf options, especially some fun, flavored ones, which I greatly miss. I have been using another machine more lately just to get variety in decafs. Please consider doing more for those of us who need decaf.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome customer service
on December 21, 2022
Posted by: Lindsey
I got this for a gift and had trouble cleaning the machine for first use. What I did wrong was not lock it all the way for it to click. Orlando, a customer service representative was so nice and able to help me. More companies need great employees this time of year. Thank you, Orlando!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Best Coffee and So Easy to Use
on December 22, 2022
Posted by: marilynq
from San Diego, CA
[This review was collected as part of a promotion.] I bought this for my home because I have the Vertuo Next at work and wanted to see the difference between the two firsthand. The Vertuo Plus by far is much easier to setup and start using. I like that the water container can be swiveled to either side to maximize space and it also seems to hold more water than the Next. The coffee is superb on both machines. If you are deciding between the Plus and the Next, I recommend the Plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA