Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(8,017 Reviews)
Rating breakdown 8,017 reviews
5 Stars
6,289
4 Stars
923
3 Stars
276
2 Stars
169
1 Star
360
87%of customers recommend this product.
(
3,444 out of
3,979)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
2
Their machines get worse with every model.
on June 29, 2026
Posted by: Lisa
from San Jose, CA
I had this machine for about 2.5 years. At about 1.5 years the machine began to have trouble pulling water. I thought it was my outlet because unplugging and replugging into a different outlet almost always fixed it. After having replaced my Vertuo Evoluo which was 7 years old and very robust, I was convinced it was my outlet because there’s no way a machine this expensive should fail that easy. Then after 2 years I started experiencing leaks, my countertop having giant puddles of water each time I refilled and replaced the water reservoir. So, I stopped doing that and would just refill it in place. Then, this weekend it took 8 tries to get it to pull water, and again the very next day while I was trying to go to work another 6 tries. This type of inconsistency in operation is not going to work. I’m disappointed it wouldn’t last half the time of my first. And the wifi connectivity? What a joke. I tried so much in the beginning just to give up because it absolutely did not work. You don’t need it, but you also shouldn’t be forced to pay so much for a “feature” that doesn’t work. Now, I’m replacing it again. And after reading the reviews for the Vertuo Up, and reluctantly purchasing it anyway, I just hope it will last longer than the last. If it doesn’t last 3 years, I’ll be breaking up with Nespresso. Unfortunate, as I love the coffee and I’ve been a consistent customer since 2016, but I can’t buy a new machine every 2 years, that is absurd. My recommendation to you: buy the older models if you prioritize function over form. I
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, July 4, 2026
Thank you for your review and for allowing us another opportunity to regain your confidence, Lisa. If any issues arise, please don't hesitate to contact us at 800.562.1465 as every machine is covered under at least a one-year warranty with both, in or out of warranty repair or replacement options.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Machine
on June 29, 2026
Posted by: Dalis
from Dallas, TX
[This review was collected as part of a promotion.] I upgraded from our previous machine— I am very happy with its performance, it has held up well to daily use. We run it empty once a week to keep the taste fresh.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So excited!!
on June 27, 2026
Posted by: oreo
from New York, NY
[This review was collected as part of a promotion.] I bought this a few weeks ago and it’s so perfect! Am going to bring to college in the fall so it was the perfect purchase! It does everything I need it to for dorm life!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
5 years of amazing coffee! ☕️💞
on June 26, 2026
Posted by: HayleeJ
I have owned this Vertuo Next Coffee Machine for five years now, and it is just as consistent as the day I bought it! There is nothing easier than popping in a pod, and having the perfect coffee or espresso every time. It is something I can do with one hand, it is quick, and the pods are inexpensive and easy to access. I love this machine, and am ready for another 5 years with it! 💗
Written by a customer while visiting influenster.com
Customer Rating
5
Love the machine
on June 26, 2026
Posted by: AllyJ
I’ve had this coffee machine for years now and it’s the best. It’s so easy to use compared to other machines and you can make coffees or lattes depending on the pods. AMAZING
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing for a mom on the go!
on June 25, 2026
Posted by: CassidyC
As someone who is very picky about their coffee I LOVE my Nespresso Vertuo Next! Whether I’m using an espresso or a coffee pod it always tastes exactly how I want it. The one button brewing is so user friendly that even my three year old loves to help brew a cup. With two young babies I am always on the go I love that I can just pop my pod in, press the button, and my coffee is waiting for me as I am walking out the door. Cleaning and descaling is also very easy and the machine will let you know when it’s time to descale.
Written by a customer while visiting influenster.com
Customer Rating
4
Nice machine
on June 24, 2026
Posted by: AndreaB
[This review was collected as part of a promotion.] The Nespresso takes up quite a bit of space compared to others I have used. I was able to put it together quite easy. I do like that it has a little cup disposal. It brews nicely. No major issues. The size is my only downfall.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Delic Bundle
on June 23, 2026
Posted by: melissam33
Nespresso's Vectue Plus Deluxe bundle delivers a high-value, premium coffee experience with a sleek, motorized head design and a generous 60-02 adjustable water tank that makes daily use feel effortless. The machine's centcifusion brewing produces consistently rich crema across multiple cup sizes, and the included Aeroccine frother (in most Deluxe bundles) adds silky, café-style milk texture without fuss. Build quality feels solid and durable, with smooth operation and a compact footprint that fits well on most counters. Noise levels stay moderate for a pod machine, and cleaning is straightforward thanks to automatic capsule ejection and simple rinse cycles. Overall, the vibe of the Vertue Plus Deluxe is polished and modern, offering excellent functionality, reliable performance, and a bundle value that makes it an easy recommendation for anyone wanting barista-quality convenience at home.
Written by a customer while visiting influenster.com