Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(7,821 Reviews)
Rating breakdown 7,821 reviews
5 Stars
6,124
4 Stars
908
3 Stars
271
2 Stars
165
1 Star
353
87%of customers recommend this product.
(
3,389 out of
3,915)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
3
Great purchase
on September 20, 2022
Posted by: TD26
[This review was collected as part of a promotion.] Overall, good purchase but had alot of trouble with my order being lost and replaced wrong
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , September 22, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoLine. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoLine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this model!
on September 22, 2022
Posted by: Debbie
from Wheaton, IL
[This review was collected as part of a promotion.] Since we loved our old (very) Nespresso machine so much, we decided to replace it with the exact model and are very happy with our decision. Love the machine and love the color. It looks great in our kitchen so why change.
Written by a customer while visiting Nespresso USA
Customer Rating
3
It is a great machine
on September 27, 2022
Posted by: Milo
from New York, NY
I should have gone with the original line, as I am purely an espresso drinker. Since there is no control over cup size, you are limited to your pod sizes. If this is the way it must be, and there are no other coffee competitors available to buy from, can you please make the coffee flavors in every size? I really liked my welcome gift. The espresso does taste nice, even though it is not authentic creama. I am staying these things in my review to help people make a decision. The best of the best is not always the right fit for you.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, September 28, 2022
Thank you for your review, Milo. We received your feedback regarding our Nespresso blends. We always appreciate when Club Members take time to share their experiences with us, as both positive and negative comments are our most powerful tool in assessing our products.
We will be sure to forward this feedback to the appropriate teams here. If you have any additional questions or concerns, please don’t hesitate to contact us. We are available by phone 24 hours a day, 7 days a week at 800-562-1465.
We will be sure to forward this feedback to the appropriate teams here. If you have any additional questions or concerns, please don’t hesitate to contact us. We are available by phone 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great buy!
on October 29, 2022
Posted by: Kluis1978
Love this coffee machine! And the coffee are sooo good! One of the best purchase ever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Thing Ever
on December 2, 2022
Posted by: axr0509
from Dallas, TX
[This review was collected as part of a promotion.] I bought this machine about 2 weeks ago and it is a game-changer, I look forward to waking up every day to brew a cup of cold or hot coffee! if you are on the fence, get it! It is so worth it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Better than Starbucks!
on December 13, 2022
Posted by: Steph
from Atlanta, GA
[This review was collected as part of a promotion.] I love my Nspresso machine so much. It makes a better cup of coffee than Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine is much better than the Next
on December 17, 2022
Posted by: Sofi
from San Francisco
[This review was collected as part of a promotion.] Replaced our Next that was wrought with issues with this machine. Much easier to use and no issues whatsoever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on December 18, 2022
Posted by: pviolet
from Orlando, FL
[This review was collected as part of a promotion.] Bought this coffee machine for my parents, it is easy to use and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA