Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(6,845 Reviews)
Rating breakdown 6,845 reviews
5 Stars
5,375
4 Stars
751
3 Stars
217
2 Stars
154
1 Star
348
87%of customers recommend this product.
(
3,336 out of
3,854)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
3
It is a great machine
on September 27, 2022
Posted by: Milo
from New York, NY
I should have gone with the original line, as I am purely an espresso drinker. Since there is no control over cup size, you are limited to your pod sizes. If this is the way it must be, and there are no other coffee competitors available to buy from, can you please make the coffee flavors in every size? I really liked my welcome gift. The espresso does taste nice, even though it is not authentic creama. I am staying these things in my review to help people make a decision. The best of the best is not always the right fit for you.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, September 28, 2022
Thank you for your review, Milo. We received your feedback regarding our Nespresso blends. We always appreciate when Club Members take time to share their experiences with us, as both positive and negative comments are our most powerful tool in assessing our products.
We will be sure to forward this feedback to the appropriate teams here. If you have any additional questions or concerns, please don’t hesitate to contact us. We are available by phone 24 hours a day, 7 days a week at 800-562-1465.
We will be sure to forward this feedback to the appropriate teams here. If you have any additional questions or concerns, please don’t hesitate to contact us. We are available by phone 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great buy!
on October 29, 2022
Posted by: Kluis1978
Love this coffee machine! And the coffee are sooo good! One of the best purchase ever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Thing Ever
on December 2, 2022
Posted by: axr0509
from Dallas, TX
[This review was collected as part of a promotion.] I bought this machine about 2 weeks ago and it is a game-changer, I look forward to waking up every day to brew a cup of cold or hot coffee! if you are on the fence, get it! It is so worth it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Better than Starbucks!
on December 13, 2022
Posted by: Steph
from Atlanta, GA
[This review was collected as part of a promotion.] I love my Nspresso machine so much. It makes a better cup of coffee than Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine is much better than the Next
on December 17, 2022
Posted by: Sofi
from San Francisco
[This review was collected as part of a promotion.] Replaced our Next that was wrought with issues with this machine. Much easier to use and no issues whatsoever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on December 18, 2022
Posted by: pviolet
from Orlando, FL
[This review was collected as part of a promotion.] Bought this coffee machine for my parents, it is easy to use and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Just don't.
on December 21, 2022
Posted by: AFP930
I have had this machine just barely a month and it won't brew coffee, water just starts to pour out of the bottom. I got the Plus after my Vertuo Next lasted less than 2 years. If you're thinking about getting a Nespresso, dont.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , December 22, 2022
We are disappointed to learn that your Vertuo Plus machine has not met your expectations. The Vertuo Plus comes with a one-year warranty and a lifetime of troubleshooting support through our toll free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Additionally, you may visit Nespresso.com/help for more information.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good machine but problems on arrival
on December 31, 2022
Posted by: Move
from Morton il
[This review was collected as part of a promotion.] Had to call customer service because machine out of the box would not turn on. After 1 hour was able to get machine to work but not a great start for a new product. Makes you concerned about quality of product
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, January 4, 2023
Thank you for your review, Morton. We are glad you were able to speak with a Machine Expert regarding your VertuoPlus. Your machine comes with a one-year warranty and a lifetime of troubleshooting assistance with Nespresso. If you have any questions or concerns, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA