Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.6
(7,821 Reviews)
Rating breakdown 7,821 reviews
5 Stars
6,124
4 Stars
908
3 Stars
271
2 Stars
165
1 Star
353
87%of customers recommend this product.
(
3,389 out of
3,915)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
Easy to Use and Great Coffee
on December 29, 2025
Posted by: Tripleellen
from NJ
[This review was collected as part of a promotion.] I've had my Vertuo Next for four months and have enjoyed every cupful of coffee. The machine is easy to operate and make nice hot coffee with that wonderful crema.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on January 5, 2026
Posted by: Kims
from Naples, FL
[This review was collected as part of a promotion.] Easy to use. I do wish the spent pod container was bigger.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Leave Starbucks behind! Nespresso rocks!
on January 6, 2026
Posted by: Rhogan
from Chandler, AZ
[This review was collected as part of a promotion.] Our Newpresso experience has been AMAZING! We frequent the store in Scottsdale for the “full” experience with taste testing and seeing what’s new. My husband’s Starbucks habit has been almost squashed - he much prefers his Nespresso flavor - and it’s easy enough to grab on the way out the door. The frother makes amazing lattes and gives my creativity happiness!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the foam! Love the look.
on January 26, 2026
Posted by: ghottamale
from Huntington Beach. CA
[This review was collected as part of a promotion.] I experienced Nespresso in vacation with family over the holidays. I loved the taste, the foam, and this was with no creamer! I came home and purchased a Nespresso the following day. It’s been 3 weeks and still loving it! I replaced my Keurig.i purchased the Virtuo Next in cream with gold trim.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and great color for our kitchen
on February 14, 2026
Posted by: Gordo
from San Diego
[This review was collected as part of a promotion.] We recently purchased this machine and is quite attractive on our countertop in the kitchen area and the gold accents are very striking to the eye. The machine is so easy to use and preferred it over our very expensive espresso machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Difficult Operation.
on March 10, 2026
Posted by: Herk406
from Illinois
Very hard to operate for my wife, feels like too much pressure has to be applied to push down and then move the lever over to lock in. Warm up time is high compared to my first machine. Still, great coffee. I just wish I researched a bit more before buying this model a few weeks ago. I will be purchasing the Up model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, March 11, 2026
Thank you for your review, Derek. We honor returns on machines purchased directly from Nespresso within 30 days of delivery, and repair or replacement options within a one-year warranty. Please call for assistance, 800.562.1465 so we can assist you best and your wife may continue to enjoy her Nespresso coffee favorites.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Troublesome Machine
on April 4, 2026
Posted by: PNW COOK
Cleaning and descaling are difficult. I believe my machine was a lemon from the start. I doubt I'll buy another one, even though the coffee flavor and selection were good.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, April 5, 2026
We share your disappointment with your machine experience and appreciate your honest review. We feel confident we can help resolve your machine concerns to your satisfaction with comprehensive troubleshooting assistance. Please escalate these concerns by giving us a call at 1-800-562-1465. We are available 24 hours a day seven days a week and look forward to connecting soon. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not what I’m looking for
on April 15, 2026
Posted by: Cat123
from Dallas
[This review was collected as part of a promotion.] I didn’t like this model! It doesn’t feel as sturdy as my last one and I don’t like the way that it closes. My partner didn’t like how the water was in the back and it stuck out more on the counter. I returned it. However, it was sleek and beautiful.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA