Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(5,049 Reviews)
Rating breakdown 5,049 reviews
5 Stars
3,917
4 Stars
511
3 Stars
148
2 Stars
138
1 Star
335
86%of customers recommend this product.
(
3,016 out of
3,503)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
can't go wrong
on September 13, 2025
Posted by: coffee lover
from largo, florida
I really love this machine, can't find anything bad to say about it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Not Hot enough
on October 18, 2025
Posted by: hunter
from california
This Nespresso machine make great coffee, but i agree with the other reviews that the coffee does not brew hot. I have to heat my coffee up after brewing. Other then that great Machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee and service
on December 8, 2025
Posted by: Cdog
from Atlanta, GA
[This review was collected as part of a promotion.] Happy with the purchase. Coffee is very good and unit is a good size.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso!
on December 9, 2025
Posted by: Starfish
from CA
[This review was collected as part of a promotion.] The Nespresso machine has definitely upped my coffee game. I also recommend the frother if you enjoy fresh milk in your coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing unit
on December 11, 2025
Posted by: Burke
from New York
[This review was collected as part of a promotion.] I bought one unit for my other half a year ago. She loved it. I bought here one for my place as well to replace the old Keurig. She refers to the Keurig as peasant coffee. This machine with the milk frothier is an amazing deal and the froth is superior to any other unit and takes about 45 seconds.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on November 5, 2025
Posted by: melissa t
from ohio
Finding it hard to brew what I want.
Not convenient what so ever .
A waste of money
Not convenient what so ever .
A waste of money
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, November 6, 2025
Thank you for your review, Melissa. We're sorry to hear that you've been disappointed, and can assure you, we value your feedback. Customer satisfaction is our highest priority, so please call at your convenience for guidance and assistance you need to make your Nespresso moments enjoyable. We're available 24/7 at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Awful machine
on September 22, 2025
Posted by: Stacey
Died within 7 months, tried descaling twice, it still won't work.
Response from Nespresso USABy Antonia, Customer Relations, September 22, 2025
Thank you for your review, Stacey. We stand behind our brand and every Nespresso machine is covered under at least a one-year warranty. Please call 800.562.1465 and a Machine Expert will be pleased to troubleshoot over the phone with repair or replacement options, if needed.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Terrible design
on November 30, 2025
Posted by: Needrealcoffee
from Oxford michigan
Weakest coffee ever unless you drink pure espresso. Then it makes 50% strength cup. Uses double the grounds for regular coffee unless you like drinking what looks like pee or iced tea. Coffee is barely warm. Needs to be reheated before drinking. Too physically hard to operate. Will fall over unless you hold it still WHILE twisting a lever WHILE you push down on the top.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, December 1, 2025
Thank you for your review. We're disappointed the Vertuo Next did not meet your expectations. All machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. Please do not hesitate to contact us through our toll-free number, 800-562-1465. We'll be happy to help assist you. Thanks!
Written by a customer while visiting Nespresso USA