Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Titan
Average customer rating
4.5
(4,830 Reviews)
Rating breakdown 4,830 reviews
5 Stars
3,758
4 Stars
476
3 Stars
140
2 Stars
131
1 Star
325
86%of customers recommend this product.
(
2,977 out of
3,450)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Titan
Customer Rating
5
on May 5, 2024
Posted by: BZ
from Knoxville, TN
[This review was collected as part of a promotion.] I bought this for a gift. I have a Nespresso machine and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Simple, Good Machine
on May 6, 2024
Posted by: Courtney
from Florida
Lots of negative reviews on here but wanted to say my machine works great. I've had it for almost a year now and really no significant issues (very VERY occasionally I have to take the plug out and out it back in). The app kind of sucks but fortunately all the features can be used without it. Good machine, good coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Coffee
on May 15, 2024
Posted by: Rizer
from Sheridan, WY
[This review was collected as part of a promotion.] I decided on a whim to go into the Nespresso store to look around. I was not really looking into getting a new coffee maker. Then, I tried a coffee in the store. I was sold. Now, I have two Vertuo machines.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine
on May 15, 2024
Posted by: Sunshine 1998
My old one, 6 years old, was so noisy as the bearings were worn out, so I got another one just like it and I love it as much as I did the old one. This is a great machine and does not take up to much room on the counter.
Written by a customer while visiting Nespresso USA
Customer Rating
5
on May 16, 2024
Posted by: Yordie
from Oregon
[This review was collected as part of a promotion.] Nespresso best company to buy from! Never disappointed.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on May 20, 2024
Posted by: hpal
from Memphis, TN
[This review was collected as part of a promotion.] we enjoy our machine nightly! It's great to have so many choices of drinks as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice and quiet
on May 20, 2024
Posted by: TheT
from Philadelphia
[This review was collected as part of a promotion.] The machine is quiet as my last one the bearing failed and it was very loud
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
I would prefer a different less problematic model
on May 23, 2024
Posted by: Darby
from Ohio
Purchased this in November of 2023, and, when it works, it's absolutely GREAT, And I honestly, I use it maybe 3x a week, so in the scheme of things, not that often... I have had recurrent issues with it. Worked great for a month or two, and then lots of little hiccups.
Examples: I will do a cleaning flush (bit frustrating but doable), then it will work great, and then I'll have the very next cup experience an inexplicable malfunction. Sometimes it's remedied simply by lifting the lid as if I were putting a new pod in, closing it and hitting the button. Other times, if I simply lift and replace the water reservoir (after it not being touched at all) and press the button, it'll work.
Completely frustrating. This model has issues and I'd recommend you research to choose another model and save yourself the headache. I have much regret with this model
Examples: I will do a cleaning flush (bit frustrating but doable), then it will work great, and then I'll have the very next cup experience an inexplicable malfunction. Sometimes it's remedied simply by lifting the lid as if I were putting a new pod in, closing it and hitting the button. Other times, if I simply lift and replace the water reservoir (after it not being touched at all) and press the button, it'll work.
Completely frustrating. This model has issues and I'd recommend you research to choose another model and save yourself the headache. I have much regret with this model
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason, Customer Service, May 24, 2024
Hello. We appreciate your honest review, and we are disappointed that there is an issue with your Vertuo Next. All of our machines come with at least a one-year warranty and a lifetime of troubleshooting support. Give us a call at 800.562.1465, and one of our machine experts would be happy to assist you.
Written by a customer while visiting Nespresso USA