Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
5
Best coffee
on December 21, 2023
Posted by: MH
from New Smyrna Beach, Fl
[This review was collected as part of a promotion.] I can’t believe I didn’t know about this coffee maker sooner. Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
perfect size! perfect coffee!
on December 21, 2023
Posted by: jcare13
from Santa Cruz, CA
[This review was collected as part of a promotion.] i recently remodeled a room to include a very tiny efficiency kitchen with minimal counter space. this vertuo next machine fits perfect on the counter and looks beautiful! slim, minimal and delivers a great cup of coffee! definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfection!
on December 22, 2023
Posted by: Maritza16
from Chicago, IL
[This review was collected as part of a promotion.] Such a great coffee machine! The taste of the coffee is significantly better than any other machine I’ve tried. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple, practical, and beautiful
on December 29, 2023
Posted by: ek
from NJ
[This review was collected as part of a promotion.] Bought this for my husband for Christmas and he loves it. Looks beautiful on my kitchen counter and does not take up much space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Short life
on January 2, 2024
Posted by: NB
Opened it on Christmas Day and it stopped working the day after New Year (today!). First it whirred and then it leaked water out of the bottom and then it shut down.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., January 3, 2024
Thank you for your review, Nora. We certainly understand your frustration, and we hope you know that we're here to help. This is certainly not the intended experience for our valued customers, like you. All machines are covered by at least a one-year warranty and a lifetime of comprehensive troubleshooting. Please call us to speak with a machine expert for comprehensive troubleshooting. We are available 24 hours a day, 7 days a week at 800-562-1465, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Glad i switched
on January 6, 2024
Posted by: clipfan
from Calabasas, CA
[This review was collected as part of a promotion.] So glad we switched over from Keurig. Nespresso coffee tastes better and I love the "froth" as well. Its got a small footprint and is extremely easy to use. A cup of great coffee in just a few minutes.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffe machine ever
on January 6, 2024
Posted by: Cierra
from Harrisburg, PA
[This review was collected as part of a promotion.] I have to stop myself from making 3-4 cups a day. Best coffe I have ever had at home. Coffee shop quality.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not the best machine
on January 11, 2024
Posted by: rkay
from Austin, TX
[This review was collected as part of a promotion.] I bought this machine a few weeks ago and ran into so many problems with it- it made great coffee but was a hassle to get it to work properly. I'm exchanging it for the Vertuo Plus and I'm hoping that I have a better experience with that one :)
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA