Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,152 Reviews)
Rating breakdown 7,152 reviews
5 Stars
5,560
4 Stars
851
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,189 out of
3,695)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Awesome espresso machine
on April 12, 2026
Posted by: RonaldJ
This machine is awesome and so is the coffee. The pods aren’t the cheapest, but still costs less than buying a cup per day away from home. The roasted hazelnut flavor is great but there are tons to try
Written by a customer while visiting influenster.com
Customer Rating
5
Great espresso
on April 12, 2026
Posted by: SeasonE
[This review was collected as part of a promotion.] I’ve already owned a Nespresso machine before but not this particular model. It’s easy to use and makes a great coffee. It’s just a little louder than my previous Nespresso. Overall a great machine!
Written by a customer while visiting influenster.com
Customer Rating
5
Compact Design
on April 12, 2026
Posted by: RunnerGirl
from South Dakota
[This review was collected as part of a promotion.] Just bought my second Nespresso and love it. I like the new compact design of this generation of the Vertuo Next.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Coffee tastes great
on April 12, 2026
Posted by: ElizabethFrancesM
[This review was collected as part of a promotion.] I was very happy to receive this to try. I thought ot was a bit hard to navigate things like changing how big of a cup I wanted to make. I think a few more buttons on it would make it a bit easier. The coffee is great I just wish it came with better instructions and an easier to use app. Assembly was very easy otherwise.
Response from influenster.comBy Nespresso USA, Customer Service, April 13, 2026
We appreciate your feedback, Elizabeth. Please give us a call at, 800.562.1465, we're available 24/7 to assist you. A Machine Expert is available for troubleshooting at your convenience. We look forward to speaking with you.
Written by a customer while visiting influenster.com
Customer Rating
5
LOVE
on April 12, 2026
Posted by: CarinaM
[This review was collected as part of a promotion.] I had the original model previously that had so many issues. Had to get it replaced by the company because it leaked and was very noisy. This one is still loud but not nearly as loud as the old one. The lid closes softer as well and so far no other issues!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use, delicious coffee
on April 12, 2026
Posted by: CynthiaB
[This review was collected as part of a promotion.] This machine is so easy to set up and use! Setup just took a couple of minutes and then if you want you can change the size/strength of each specific pod from your phone. Brewing a cup is as easy as opening the machine and pressing a button! It brews each pod perfectly! It also disposes of each pod when you open the machine into a bucket which you just empty when it’s full. I love that you can get Nespresso recycle bags to empty it into and just seal when it’s full and put in the mail and they will recycle the empty pods for you! The size range of what this brews is amazing. You can brew everything from a single shot of espresso to a carafe! It isn’t very big and takes up little space. Highly recommend, so delicious and saves so much money if you’re a big espresso/coffee drinker and would normally get coffee elsewhere. So worth it!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it
on April 13, 2026
Posted by: SabrinaS
[This review was collected as part of a promotion.] I am happy with this coffee maker, it is very interesting looking and unique compared to other coffee makers. I love the changeable size for the cup so it fits larger and smaller cups.
Written by a customer while visiting influenster.com
Customer Rating
4
Great machine but pods hard to find
on April 13, 2026
Posted by: LynC
[This review was collected as part of a promotion.] I received this item for my honest review. This coffee maker has a lot of versatility to make coffee, espresso, etc. the flavors of the pods that were sent with the machine were quite good. My issue is that I don’t see Nespresso pods in my local stores and that’s a definite negative for me. They can be ordered via the app and other retailers online
Written by a customer while visiting influenster.com