Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(7,152 Reviews)
Rating breakdown 7,152 reviews
5 Stars
5,560
4 Stars
851
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,189 out of
3,695)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Best brand for espresso
on April 6, 2026
Posted by: CRYSTALR
[This review was collected as part of a promotion.] I've been watching this brand for a long time. I finally get to try it. The machine was awkward to try but the espresso is strong and I do mean strong. It is easy to use though. Cleaning it may be a pain. If you love espresso that would be one to get for your house. It sure does keep you alert but I beg... DO NOT drink this espresso and take any alert medications because you WILL NOT SLEEP. This is a very petite machine that's nice and sleek. This machine reminds me of the Keurig One minis. Perfection in a small body.
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and great tasting coffee! Easy to use!
on April 6, 2026
Posted by: AlexV
[This review was collected as part of a promotion.] The color, the functionality and the taste of the coffee is so good! It creates a foam and the taste is smooth! The look of this machine is nice to keep on the countertop. It’s convenient you just put your pod in and push a button.
Written by a customer while visiting influenster.com
Customer Rating
5
Incredible appliance
on April 6, 2026
Posted by: ErickaB
[This review was collected as part of a promotion.] I’m so grateful to have gotten this from Influenster. I’ve been loving coffee so much, and this make an incredible espresso. This is a must have appliance!
Written by a customer while visiting influenster.com
Customer Rating
5
In love
on April 6, 2026
Posted by: CarlaT
[This review was collected as part of a promotion.] It makes a wide variety of coffees I like that it has water reservoir so you don’t have to refill it every time you want to make a coffee the only downside is that o feel limited to using only nespresso capsules
Written by a customer while visiting influenster.com
Customer Rating
3
Great concept but wish it was smaller
on April 6, 2026
Posted by: SabrinaB
[This review was collected as part of a promotion.] Well, I appreciated the creamy rich coffee and espresso flavors. I found myself at a real big learning curve as I’m used to coffee only pods with that being said compared to what I’m used to the Nespresso is rather loud if that’s something that you don’t mind I find that it’s a great investment while I’ve been testing it these past few weeks unfortunately the size of the one I was testing does not work well with my old farmhouse cabinets I wish it was a little bit smaller so I could use it to its best potential.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Sabrina. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
Love this machine
on April 6, 2026
Posted by: DominiqueM
I’m so not a coffee person but I do love my Nespressoo coffee machine. I got this to start and try to love coffee and to have it for people who stop buy and want a cup. I love that I can make fancy coffee drinks with this machine. I love that it brews the perfect cup of espresso with a nice foam. They have tons of coffee pods on the aps and me and my boyfriend love trying them. The coffee and espresso taste good and does not seem watery at all. The best part was this machine did come with a frother which made it even better so I didn’t have to purchase one. The machine to me is not to loud and it does not take long to brew.
Written by a customer while visiting influenster.com
Customer Rating
3
Beautiful machine but not for decaf drinkers
on April 6, 2026
Posted by: CharleaF
[This review was collected as part of a promotion.] This nespresso machine is absolutely beautiful, I love the sleek esthetic that this color pattern gives. The machine is not as quiet as I would like, it's pretty noisy. For me, the issue is that there aren't many decaf options. For the ones that are available, there aren't any sold in store. I have been drinking decaf for over 2 years so it is a little frustrating that I have to order the pods for this. I know I can refill them but sometimes I would like to enjoy the convenience. This machine also, brews the beverages quicker than my other coffee pot I had prior to this one. All in all it's a good machine but with there not being many decaf options, I can't utilize it how I want.
Response from influenster.comBy Nespresso USA, Customer Service, April 8, 2026
Hi Charlea. We're sorry to hear your disappointment in our decaf options. We'll share this feedback with our team. Every Nespresso machine is covered under at least a one-year warranty and a lifetime of troubleshooting support, so for additional assistance, please call 800-562-1465, and a Machine Expert will be happy to assist you 24/7.
Written by a customer while visiting influenster.com
Customer Rating
5
I love this machine
on April 6, 2026
Posted by: MarcelliR
[This review was collected as part of a promotion.] I love this machine! I have another one Vertuo that I got 10 years ago and it is still working perfectly! It works very easily that a kid could make some coffee. It’s not too noisy. I will enjoy my new machine very much. I really love to go to Nespresso store to check for new flavors.
Written by a customer while visiting influenster.com