Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,959 Reviews)
Rating breakdown 6,959 reviews
5 Stars
5,407
4 Stars
827
3 Stars
236
2 Stars
152
1 Star
337
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
3
Noisy and lukewarm coffee
on March 24, 2026
Posted by: VelD
[This review was collected as part of a promotion.] I really like the look of this machine. It feels really high end and modern, and the smaller size is perfect for my counter since it doesn’t take up too much space. Set up was very easy and straightforward, so I was able to start using it right away.
My only complaint is the noise. The machine is very loud while brewing. The first time I used it, it honestly sounded like something might be wrong with it. Even my old cheap coffee machine wasn’t no this noisy. This is something I didn’t expect from the his machine. I also wish the coffee came out a little hotter. I like my coffee hot, not warm. The coffee wasn’t just not as warm as I prefer.
Overall is a beautiful machine and very convenient, but the loud noise and the coffee temperature could use improvement. So it definitely lacks in the performance department.
Response from influenster.comBy Nespresso USA, Customer Service, March 27, 2026
Thank you for your review! Quality is very important to us, so our machines brew the coffee to specific parameters and ideal temperature to brew a smooth cup, without heavy bitter or acidic taste, and avoid over-extracting or burning the beans. We recommend using hot water to preheat the cup to keep the coffee hotter longer. We can also confirm loud noises when brewing is normal with all Vertuo machines, however the pump in your new Vertuo Next should produce less noise over time. If you're still not pleased with your Nespresso coffee, please call directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy but doesn’t compromise quality
on March 24, 2026
Posted by: AnniW
Super easy to use. 2 minutes and you’ll have the most aromatic coffee and milk foam combo. Lots of pods to choose from and my favorite is the Melozzio pod.
Written by a customer while visiting influenster.com
Customer Rating
5
Fast and delicious Coffee
on March 24, 2026
Posted by: ChadF
[This review was collected as part of a promotion.] The Nespresso Vertuo Next adjusts for different coffee drinks, such as espresso, iced coffee, or flavored and regular coffee. You can pair it with your Phone to start at the touch of a click on your phone. This machine makes delicious coffee and has many varieties of coffee choices. I also got a free sample box of coffee pods to go with my machine and I love to pair an espresso pod with a regular coffee pod, for more intense flavorful coffee. I highly recommended this machine for the price it’s the perfect staple to a coffee drinkers life. It’s built well and durable and has a sleek design which does not take up much room.
Written by a customer while visiting influenster.com
Customer Rating
5
Super cute and easy
on March 24, 2026
Posted by: CindeeP
[This review was collected as part of a promotion.] I received this product free for my honest review.
This coffee machine is the best. It matches my kitchen. It’s compact and easy to operate. It’s a breeze to clean. Brewing does not take long at all. I can’t drink a whole pot of coffee by myself…well, I can, but it wouldn’t be good for the neighbors! So this pod machine is great for one cup per day! The temperature is perfect for me. The manual comes with a QR code that takes you to a short setup video.
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!
on March 25, 2026
Posted by: AprilT
[This review was collected as part of a promotion.] I received this product for free from Influenster and nespresso in exchange for my honest review.
I love this thing! It’s so easy to use, works great. Super easy to clean, quiet. And gets the perfect temperature!
I love this thing! It’s so easy to use, works great. Super easy to clean, quiet. And gets the perfect temperature!
Written by a customer while visiting influenster.com
Customer Rating
5
Verryyy beginner friendly, love that!
on March 26, 2026
Posted by: ShanitaH
[This review was collected as part of a promotion.] First off, let’s just say the one button operation is to die for. I love it. The machine is so easy to use. Literally beginner friendly. I love the option to brew different cup sizes and the variety it offers with the pods is everything. They do seem to be pricey though, so I can see buying pods becoming another bill. It doesn’t come with a milk frother so you would have to purchase that separately. And it’s a cute machine even though it’s mostly plastic. I wish it was more luxe in style and feel, but overall I think it’s good purchase and addition to our coffee station.
Written by a customer while visiting influenster.com
Customer Rating
5
I loved that coffee machine
on March 26, 2026
Posted by: MarielaS
[This review was collected as part of a promotion.] I’ve been using the Nespresso Vertuo Next and I really like it. It’s easy to use, heats up quickly, and makes smooth, rich coffee with a nice crema. I also love the variety of pod options. The only downside is that the pods can be a bit expensive, but overall it’s a great machine for everyday coffee at home.
Written by a customer while visiting influenster.com