Customer reviews from Nespresso USA
Nespresso - VertuoPlus Grey by Breville - Gray
Average customer rating
4.6
(6,871 Reviews)
Rating breakdown 6,871 reviews
5 Stars
5,342
4 Stars
809
3 Stars
232
2 Stars
152
1 Star
336
86%of customers recommend this product.
(
3,173 out of
3,675)
Customer Reviews for Nespresso - VertuoPlus Grey by Breville - Gray
Customer Rating
5
Nice and easy to use
on March 23, 2026
Posted by: EsterminG
Nice way to make fast coffee, cappuchino and other type in the morning. I turn it on put the type of coffee I want and then keep getting ready for the day. My wife loves and now is a coffee daily user. The noise you just hear a little of it when its working, nothing annoying.
Written by a customer while visiting influenster.com
Customer Rating
5
Very good
on March 23, 2026
Posted by: YasminiM
[This review was collected as part of a promotion.] Is there such a very good coffee maker and espresso maker? It also comes with large medium and small options and it is very easy to clean and maintain. It is very easy to use in the morning and very fast. This is such a good quality machine.
Written by a customer while visiting influenster.com
Customer Rating
3
Not really my thing
on March 23, 2026
Posted by: JeanneP
[This review was collected as part of a promotion.] This smart coffee machine is heavy. I was shocked at how heavy it is. Would prefer smaller and lighter. For something new and modern its footprint in your kitchen is like having a fax machine set up. Convenience? Hmm not really. Value? The capsules are pretty pricey. Reliability? Took forever to work and out out even a small espresso. The coffee tasted very good I’ll give it that!
Response from influenster.comBy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy this machine, Jeanne. All Nespresso machines come with at least a one-year warranty. We're here to help and ask that you call Nespresso directly, 800.562.1465, a machine expert will be happy to help assist you.
Written by a customer while visiting influenster.com
Customer Rating
5
Your own coffee shop at home! High quality pods /
on March 23, 2026
Posted by: NicoleH
[This review was collected as part of a promotion.] easy to use coffee/ espresso maker. Makes delicious coffee/espresso with so many styles/ options to choose from(even seasonal/ limited edition. Easy to clean. All pods are recyclable and can be shipped back to nespresso for free. Espresso is fresh and natural tasting. Lots of fun recipes to explore the coffee you want. Affordable pods rather than buying coffee daily
Written by a customer while visiting influenster.com
Customer Rating
5
Worth every drop
on March 23, 2026
Posted by: PatriciaS
[This review was collected as part of a promotion.] The machine is made with very good quality materials , the style is clean and sleek it is not a huge machine it fits very nicely on the countertop it is slender it was so easy to put together very easy to use pop the coffee pod in fill the water container pop the lid down and push the button coffee comes right out hot and delicious it really is so worth every drop of coffee
Written by a customer while visiting influenster.com
Customer Rating
5
Versatile, compact, and easy to use
on March 23, 2026
Posted by: KayleneW
[This review was collected as part of a promotion.] Can’t say enough how much I love this Nespresso machine! It was extremely easy to setup and get brewing. I really appreciate that it pairs with the app and can notify me of maintenance needs. I also appreciate that it’s a more compact design for Nespresso—only a little bit longer than my other coffee machine. Its brews the perfect cup of espresso every time and takes out any guess work. My only critique would be that the compartment that stores the used pods can be a little difficult to remove in order to dispose of said used pods. Overall I highly recommend this machine if you’ve been wanting to get a Nespresso machine—the price tag on this one is much more approachable and still boasts many of the same features as their other models.
Written by a customer while visiting influenster.com
Customer Rating
5
Makes great strong coffee
on March 23, 2026
Posted by: IvonneR
[This review was collected as part of a promotion.] I am so grateful to have gotten this product!!! The white design goes with my kitchen! Instructions to use is simple and easy :) I also got free coffee samples to try which was really helpful because now I know the different types of coffee you can make with this machine! This is great for people that like that strong coffee lol.. oh also I love how the machine throws the used pod or whatever away I think that’s so cool! But I forgot to mention, it is a bit more louder than a keurig when it’s making coffee. So just putting that out there in case anyone cares about noise 😅
Written by a customer while visiting influenster.com
Customer Rating
5
All in one expresso and coffee maker.
on March 23, 2026
Posted by: LoriA
[This review was collected as part of a promotion.] If you’re looking to upgrade your coffee routine without doing the absolute most, the Nespresso Vertuo Next in dark gray might be exactly what you need.
First off, the aesthetic? 10/10. The dark gray finish is sleek, modern, the quality of the material is amazing. It fits perfectly into any kitchen or coffee corner—especially if you love a clean, minimal vibe.
Now let’s talk performance
This machine is all about convenience. It definitely uses less energy than other coffee makers because it's so fast. One button, pop in your pod, and it literally does everything for you. It reads the pod and adjusts the brew automatically, which makes it perfect for busy mornings or quick GRWM routines. It also dispose of the pods for you. Because I always forget to remove the pods after I use them. Now I can just throw them all away once a week.
The coffee itself is smooth, rich, and consistent every single time. Whether you’re making espresso or a full cup of coffee, it gives that elevated, café-at-home feel without the effort.
First off, the aesthetic? 10/10. The dark gray finish is sleek, modern, the quality of the material is amazing. It fits perfectly into any kitchen or coffee corner—especially if you love a clean, minimal vibe.
Now let’s talk performance
This machine is all about convenience. It definitely uses less energy than other coffee makers because it's so fast. One button, pop in your pod, and it literally does everything for you. It reads the pod and adjusts the brew automatically, which makes it perfect for busy mornings or quick GRWM routines. It also dispose of the pods for you. Because I always forget to remove the pods after I use them. Now I can just throw them all away once a week.
The coffee itself is smooth, rich, and consistent every single time. Whether you’re making espresso or a full cup of coffee, it gives that elevated, café-at-home feel without the effort.
Written by a customer while visiting influenster.com