Customer reviews from Nespresso USA
Nespresso - VertuoPlus by Breville - Grey
Average customer rating
4.5
(4,202 Reviews)
Rating breakdown 4,202 reviews
5 Stars
3,230
4 Stars
424
3 Stars
117
2 Stars
122
1 Star
309
86%of customers recommend this product.
(
2,796 out of
3,249)
Customer Reviews for Nespresso - VertuoPlus by Breville - Grey
Customer Rating
3
on October 16, 2023
Posted by: E97
I bought this machine almost a year ago and it started blinking red 4 months into me having it. It doesn’t work anymore. I always take care of my machines and never had an issue with other models.
I would recommend this to a friend!
Response from Nespresso USABy Antonia, Customer Service, October 18, 2023
Thank you for your review, Leslie. We stand behind our brand and every Nespresso machine is covered under at least a one-year warranty for replacement or repair, with lifetime troubleshooting service. Please call Nespresso directly, 800.562.1465, and a machine expert will be happy to assist you. We look forward to making your Nespresso experience as enjoyable as ever.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on October 18, 2023
Posted by: Ade123
from Los Angeles, CA
[This review was collected as part of a promotion.] After 5 years we needed to replace our machine. We got this one and we are happy with it. Hoping this machine lasts as long or even longer.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good coffee machine
on October 18, 2023
Posted by: mmg
[This review was collected as part of a promotion.] I bought this recently and so far have been pleased with my purchase! It’s a good compact size and I have enjoyed the different pods. Great for preparing coffee before heading out to work in the morning!
Written by a customer while visiting Nespresso USA
Customer Rating
5
First Nespresso
on October 20, 2023
Posted by: Coffeeislife
[This review was collected as part of a promotion.] I've been wanting to try a Nespresso machine for a couple of years now. My husband surprised me with one for my birthday and I love it! Super easy to use and brews my coffee so quick. The thing I love most is that it's just one cup. I leave for work early in the morning so not having to brew an entire pot of coffee is really nice. Plus, I get to treat myself every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Classic, Classy Machine
on October 23, 2023
Posted by: SLG
from Nassau County, NY
[This review was collected as part of a promotion.] My husband gifted this to me around a month ago. My coffee drinking experience has become next level. I have been working on using less sugar in my coffee and the answer is in Nespresso! The quality makes the need for additives in the coffee almost non-existent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on October 23, 2023
Posted by: unhappy
This thing is a piece of junk. I've had it for less than two years and it stopped working. Tech support agreed there was an issue and said there was nothing they could do. This is after my milk frother died after like 14 months. These machines suck.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek, Functional, Delicious!
on October 28, 2023
Posted by: Coffee Connoisseur
from South Dakota
[This review was collected as part of a promotion.] I first used a Nespresso at my brother’s home
over Christmas vacation. I was so impressed with the crema on top without needing cream or milk. Every espresso is smooth, velvety, and delicious. I purchased my own machine and am very satisfied. All the flavors and espresso types have been wonderful. No complaints! The machine is high hayloft, easy to use, and produces cup after flawless cup. I worked as a barista for a couple years, and this makes coffee every bit as delicious as the multi-thousand dollar machine I used at work.
over Christmas vacation. I was so impressed with the crema on top without needing cream or milk. Every espresso is smooth, velvety, and delicious. I purchased my own machine and am very satisfied. All the flavors and espresso types have been wonderful. No complaints! The machine is high hayloft, easy to use, and produces cup after flawless cup. I worked as a barista for a couple years, and this makes coffee every bit as delicious as the multi-thousand dollar machine I used at work.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect fit!
on November 1, 2023
Posted by: Cookinginmyheels
from New York
[This review was collected as part of a promotion.] Love this new design- same great coffee in a streamlined design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA